What are the responsibilities and job description for the Front Office Team Member Dental position at Cascade Smiles Family Dental?
As a Front Office Team Member for our dental practice, you will play a key role in ensuring smooth patient interactions and efficient office operations within a small team environment. You will be responsible for managing appointments, welcoming patients, verifying insurance details, and maintaining clear communication across both patients and team members. We are looking for a friendly face to greet patients at our new and improved space.
Responsibilities:
- Schedule patient appointments and manage calendars efficiently
- Welcome and check in patients promptly at reception
- Verify patient insurance coverage and process related information
- Maintain clear and professional communication with patients via phone and in-person
- Manage incoming calls and direct inquiries appropriately
- Collaborate effectively with a small front office team (1-3 members) and other dental staff
Preferred Qualifications:
- 1 years experience in a dental front office role (open to those without dental experience if they are the right fit)
- High school diploma or equivalent
- Proficiency in appointment scheduling and patient communication
- Strong customer service skills
- Ability to multitask and manage multiple priorities
Salary : $23 - $27