Hospital Registration

Job Overview

Join our dynamic healthcare team as a Hospital Registration Specialist, where you will be the welcoming face and vital link for patients entering our facility. Your energetic and detail-oriented approach will ensure smooth patient intake, accurate data entry, and seamless coordination with clinical and administrative teams. This role offers a rewarding opportunity to contribute to exceptional patient experiences while utilizing your strong medical administrative skills. You will be responsible for managing patient information, verifying insurance details, and ensuring compliance with healthcare regulations such as HIPAA. Your proactive attitude and excellent communication skills will help foster a positive environment for both patients and staff.

Responsibilities

• Greet patients warmly upon arrival, providing outstanding customer service at the front desk
• Collect, review, and verify patient information including personal details, insurance data, and medical history
• Enter data accurately into Electronic Health Record (EHR) system EPIC
• Schedule appointments efficiently using medical scheduling software and coordinate follow-up care plans
• Review documentation for completeness and accuracy in accordance with clinical confidentiality policies
• Assist patients with health insurance questions, including Medicare and Medicaid processes, ensuring proper documentation review
• Maintain organized medical records and files in compliance with HIPAA regulations and health information management standards
• Handle phone communication professionally, managing appointment inquiries and patient intake over the phone with excellent phone etiquette
• Support medical billing processes by understanding CPT coding, ICD-9/10 coding systems, and insurance claim procedures
• Collaborate with clinical staff to ensure seamless flow of patient information and care plans

Skills

• Extensive experience with EMR/EHR systems such as Epic, Meditech, Athenahealth, or eClinicalWorks
• Strong knowledge of health insurance procedures including Medicare, Medicaid, and private insurers
• Proficiency in medical coding (CPT, ICD-9/10), billing processes, and documentation review
• Excellent computer skills including Microsoft Office Suite (Word, Excel) and 10-key typing proficiency
• Prior clinic or medical office experience demonstrating familiarity with medical terminology and healthcare workflows
• Exceptional customer service skills combined with professional phone etiquette and communication abilities
• Ability to handle multiple tasks efficiently while maintaining attention to detail in a fast-paced environment
• Understanding of clinical confidentiality policies to safeguard sensitive patient information
• Strong organizational skills for filing, record management, and administrative support tasks

Embark on a meaningful career where your dedication to exceptional service makes a real difference! We are committed to fostering an inclusive environment that values your skills and supports your professional growth. Join us today as we deliver outstanding healthcare experiences through passionate teamwork!

Expected hours: 24.0 per week

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person