Program Assistant

Responsible to: Hospice Manager
Hours: 40 hours/week
Schedule: Monday - Friday
Pay Range: $19.10 - 28.64

Job Summary:

The Hospice team is seeking an enthusiastic, dependable, and determined candidate to fill our Program Assistant role. Program Assistant supports Hospice, and Pete Moore Hospice House and will act as a liaison for our Patients, Volunteers, and Leadership. The ideal candidate must have Medical Office Experience, excellent oral and written communication, and be able to organize multiple priorities in a short period of time.

Education & License Requirements:

High school graduate or G.E.D. required, business school graduate preferred.

Minimum Qualifications & Experience:

Must have at least one year of clerical experience, medical office background preferred. Must possess proficient computer skills, including MS Office Suite (EXCEL, Word, Outlook, PowerPoint, Publisher, Experience working in a fast-paced, interdisciplinary environment preferred. Excellent verbal and written communication skills are required. Experience in hospice, home health, long-term care, or other healthcare environments preferred. Ability to maintain confidentiality and professionalism in sensitive situations. Ability to work collaboratively with clinical and non-clinical team members. Strong customer service and interpersonal skills.

Essential Job Functions:

Function as an engaged, collaborative, flexible, team player.

• Operate all standard office business machines.

• Cover incoming telephone calls.

• Managing patient records, admissions paperwork, physician orders, and hospice documentation in compliance with Medicare and regulatory requirements

• Route incoming and outgoing faxes, including physician orders through Outlook.

• Monitoring and prioritizing urgent requests while maintaining confidentiality and professionalism

• Maintain inventories and orders office and medical supplies.

• Assisting leadership teams with special projects, audits, education tracking, and program organization

• Work independently with a Self-starter and motivated approach.

• Utilize strong organizational skills with good memory for numbers and names.

• Communicate in an objective, tactful, and diplomatic manner with staff, patients, families, and visitors.

• Handle multiple tasks simultaneously and work at a varied pace with accuracy.

• Demonstrating sensitivity, compassion, and professionalism when interacting with individuals experiencing serious illness, grief, or crisis

• Maintain working knowledge and proficiency in Home Care data systems and MS Office Suite, with data entry skills.

• Other duties as assigned.

Marginal Job Functions:

Troubleshoot general office equipment problems. Clean work area. Moving supplies and equipment.

Please direct your transfer request or application to Cascade Health Human Resources.

• Email as an attachment to hr@cascadehealth.org,

• Fax to 541-228-3165

• Mail to 2650 Suzanne Way, Suite 200, Eugene, OR 97408.

If you have any questions, please contact us as 541-228-3127.