What are the responsibilities and job description for the Outside Sales Representative position at Cascade Door and Millwork?
Be the face of our company, serve customers with knowledge, integrity, and a commitment to excellence!
Compensation:
- Base salary of $55,000
- Tiered commission structure based on revenue performance
- Earning potential up to $150,000
Commission Structure:
- Earnings increase based on total sales performance (e.g., higher revenue levels unlock higher commission percentages)
- Designed to reward consistent growth and high achievement
Additional Details:
- This role offers strong income potential for motivated, results-driven individuals
- Exact earnings will vary based on individual performance and sales volume
Position Summary:
The ideal candidate has commercial/ multi-family expereince who actively engages contractors, developers, architects, and property managers with a strong focus on multi-family projects, to understand project requirements, recommend compliant and cost-effective solutions, and deliver an exceptional customer experience. This position plays a critical role in building long-term relationships, ensuring project success, and contributing to overall business growth through consistent sales performance and market development.
Qualifications and Skills:
- Strong knowledge of commercial doors, frames, millwork, and architectural hardware (required).
- Understanding of construction documents, specifications, and code requirements (ADA, fire ratings, life safety).
- Excellent interpersonal, communication, and customer service skills with the ability to build trust and rapport.
- Strong sales, negotiation, and closing skills with a results-driven mindset.
- Excellent organizational skills and attention to detail with the ability to manage multiple projects and deadlines.
- Strong analytical and problem-solving abilities.
- Self-motivated with the ability to work independently and as part of a team.
- Ability to thrive in a fast-paced, goal-oriented, and occasionally high-pressure environment.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook) and CRM software.
- Ability to prepare and deliver effective presentations.
Physical Requirements:
- Ability to sit, stand, and walk for extended periods of time.
- Frequent use of hands and arms for computer work, phone use, and driving.
- Ability to lift and carry up to 25 pounds occasionally (e.g., samples, materials).
- Ability to operate a motor vehicle for extended periods as required for travel.
- Visual acuity to read plans, specifications, screens, and documents.
- Ability to communicate clearly in person and over the phone.
Additional Requirements:
- Valid driver’s license with an approved driving record and ability to meet insurability criteria.
- Background check approval required.
- Commitment to maintaining a substance-free work environment.
Role and Responsibilities:
- Develops, maintains, and expands a strong network of referral sources including general contractors, subcontractors, architects, developers, and property managers.
- Proactively identifies and pursues new business opportunities within commercial and multi-family construction markets through cold calling, job site visits, networking, and digital outreach.
- Meets with prospective and existing customers to assess project needs including doors, frames, millwork, and hardware specifications.
- Interprets plans, specifications, and project documents to recommend compliant and cost-effective solutions.
- Prepares and delivers detailed quotes, bids, and proposals in a timely and professional manner.
- Provides product knowledge and technical expertise related to commercial openings, fire ratings, ADA compliance, and life safety requirements.
- Delivers compelling product presentations and solution-based selling tailored to customer needs.
- Builds and maintains long-term customer relationships through consistent communication, follow-up, and service support.
- Coordinates with internal teams (estimating, project management, purchasing, and operations) to ensure accurate quoting and seamless project execution.
- Ensures customer satisfaction by addressing concerns, resolving issues promptly, and supporting project timelines.
- Tracks and manages all sales activities, including pipeline, bids, and customer interactions using CRM software.
- Provides accurate territory forecasts and sales reports.
- Monitors market trends, competitor activity, and construction pipelines to identify growth opportunities.
- Represents the company professionally at industry events, trade shows, and networking opportunities.
- Consistently meets or exceeds individual and team sales targets.
- Performs other duties as assigned to support business objectives.
Company Values:
- Foundation of Integrity: A commitment to do the right thing and err on the side of benefiting others.
- Positively Inspiring Others: Interacting positively with others in a caring and compassionate way.
- Serving with Commitment: Demonstrating a heart of service and relationship with others in a way that is fully committed.
- Excellence: The desire to humbly provide the best quality service to our customers
Learn more about Cascade Door & Millwork by logging onto our website:
https://cascadedoor.net/
Job Type: Full-time
Pay: $55,000.00 - $150,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Mileage reimbursement
- Paid time off
- Referral program
- Vision insurance
Application Question(s):
- Please describe your experience in sales specific to doors, windows and millwork.
Experience:
- Multifamily construction: 2 years (Required)
- Sales: 2 years (Required)
Work Location: In person
Salary : $55,000 - $150,000