What are the responsibilities and job description for the Brand Ambassador Lead position at Cascade Beverage?
Job Summary:
At Cascade Beverage, our Brand Ambassadors bring our brands to life through engaging, knowledgeable and welcoming guest experiences. As a Brand Ambassador Lead, you'll help ensure our tasting room, retail activations and events are organized, prepared and executed at a high level. This role is ideal for someone who is dependable, outgoing and energized by connecting with customers, supporting a team and representing our brands with professionalism.
What you’ll be doing:
- Receive incoming event and marketing inventory, verify deliveries, and ensure supplies are properly stored and accounted for.
- Organize, maintain, and track event supplies, merchandise, signage, sampling materials, and other event inventory.
- Prepare and pack supplies for upcoming events, ensuring teams have the necessary product and materials.
- Set up and break down event booths, displays, signage, tables, tents, and other event materials.
Duties/Responsibilities:
- Promote Cascade Beverage products and brands to customers and prospective customers at events, tastings and retail locations.
- Confidently educate customers on our products, brand story, responsible service and tasting notes.
- Represent Cascade Beverage at event booths, tastings and retail activations, and support sister brands as needed.
- Schedule and host retail tastings within assigned territories in coordination with the Events and Retail Manager.
- Support achievement of monthly, quarterly and annual sales and brand-awareness goals through strong customer engagement and event execution.
- Identify and share creative market opportunities and ideas that may help expand brand reach.
- Capture relevant customer preferences, feedback and market insights to support follow-up and business decisions.
- Communicate customer feedback, event results and market observations to management.
- Independently staff tastings and events when required and serve as a reliable point of support for event readiness and execution.
- Support operations at our Tasting Room, including cash reconciliation, general upkeep, inventory management and daily opening and closing tasks.
- Follow all company policies, responsible alcohol-service requirements, safety procedures and applicable laws; perform other duties reasonably related to the role as assigned.
Required Skills/Abilities:
- Accurate with cash handling, basic math and inventory-related tasks.
- Able to stay organized and manage multiple priorities in a fast-paced event and retail environment.
- Self-motivated, dependable and comfortable working independently as well as collaboratively with a team.
- Flexible availability to work weekdays, evenings, weekends and some holidays based on business and event needs.
- Strong interpersonal and customer-service skills with the ability to communicate professionally and effectively with a wide range of customers and colleagues.
Education, Experience and Certifications:
- One or more years of experience in brand promotion, hospitality, retail, events, beverage alcohol, sampling or a related customer-facing environment preferred.
- Must be at least 21 years of age due to the essential alcohol-service and sampling responsibilities of the position.
- Must hold and maintain a current OLCC Alcohol Service Permit, or obtain one within the timeframe required by Cascade Beverage and applicable law.
Physical Requirements:
- Ability to lift and carry up to 30 pounds for up to 100 feet repeatedly, with or without reasonable accommodation, and to perform the standing, walking, bending and event setup activities required by the position.
Cascade Beverage is an equal opportunity employer. Employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other status protected by applicable law. Reasonable accommodations are available to qualified applicants and employees with disabilities and for sincerely held religious practices, as required by law.
Pay: From $20.00 per hour
Expected hours: 10.0 – 20.0 per week
Benefits:
- 401(k)
- Employee discount
- Mileage reimbursement
- Opportunities for advancement
- Paid time off
- Paid training
Work Location: In person
Salary : $20