What are the responsibilities and job description for the Receptionist - State Farm Agent Team Member position at Casandra Nawrocki - State Farm Agent?
Benefits:License reimbursementBonus based on performanceCompetitive salaryFlexible scheduleOpportunity for advancementPaid time offTraining & developmentABOUT OUR AGENCY:I opened my agency in 2026 after previously working for State Farm, and today were a growing team of two with big plans ahead. Im a mom with kids involved in gymnastics and soccer, and being able to balance work and family life is something I value deeply, both for myself and for my team.Our office culture is centered around growth, trust, and putting customers first. We believe in a family-first mindset, flexible schedules, and a professional environment where people support one another and still have fun along the way. Im looking for someone who is growth-oriented, positive, resilient, and coachablesomeone who wants to learn, improve, and be part of a supportive team.For our team, we offer staff luncheons, paid time off, quarterly bonuses, licensing reimbursement, and a strong focus on work-life balance. If youre looking for a place where you can grow, feel supported, and build a career with a team that truly cares, this could be a great fit for you.ROLE DESCRIPTION:Casandra Nawrocki - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.RESPONSIBILITIES:Greet customers warmly in person and over the phone, directing them to the appropriate team members.Manage appointment scheduling and office communications.Assist in handling incoming inquiries and maintaining customer records.Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.Provide excellent customer service and follow up on customers needs.Support the team with various administrative tasks and projects.QUALIFICATIONS:Previous experience in a receptionist or customer service role.Communication and interpersonal skills.Organizational and multitasking abilities.Comfortable with engaging in sales conversations.Basic computer skills, including Microsoft Office and CRM systems.
Salary : $45,000 - $60,000