Training Coordinator

Training Coordinator Job Description

CASA of Southwest Missouri

General Description

The Training Coordinator is an hourly, nonexempt position that will provide support for volunteer applicants of CASA (Court Appointed Special Advocates) of Southwest Missouri. Primary duties will include responding to initial volunteer inquiries, conducting volunteer applicant interviews, the planning and facilitation of volunteer training, and community education. The Training Coordinator will be guided by the best interest of the child, while staying aligned with CASA of Southwest Missouri’s internal policies and directives. This position reports to the Programs Director.

Duties and Responsibilities:

Volunteer Onboarding & Pre-Service Training

• Responds to volunteer inquiries within 48 business hours
• Conducts volunteer applicant interviews
• Ensures compliance with volunteer applicant screening process
• Plans and facilitates at least six, pre-service trainings each year
• Actively monitors volunteer applicants’ progress throughout training
• Prepares training materials and packets
• Maintains direct contact and support with volunteer applicants until assigned to an Advocate Supervisor
• Actively participate in recruiting new volunteers
• Prepare data and reports using the Optima database
• Maintain the highest level of confidentiality

Volunteer In-Service Training & Staff Professional Development

• Plans and manages monthly, in-service trainings for CASA volunteers
• Works with CASA leadership to plan and facilitate monthly, professional development opportunities for CASA team members
• Prepare data and reports using the Optima database

Community Education

• Plans and facilitates monthly, informational meetings to recruit new volunteers
• Provides input for CASA Ambassadors Program
• Other duties as assigned

Qualifications

• Bachelor’s degree in communications, education or similar, required
• Two years foster care case management/child welfare experience, preferred
• The ability to communicate with, assess, and educate volunteer applicants
• The ability to work cooperatively with diverse individuals
• Proven ability to work both independently and as a team member
• Commitment to CASA program’s goals and mission
• Excellent written and interpersonal communication skills
• Ability to handle sensitive and confidential matters
• Reliable transportation and valid driver’s license
• Successfully complete criminal background check and child abuse background check

Equal Employment Opportunity Policy:

It is the policy of CASA of Southwest Missouri that employment decisions shall be based on merit, qualifications, and competence. Employment practices shall not be influenced or unlawfully affected by virtue of an applicant's or employee's race, color, religion, sex, national origin, age, disability, pregnancy, military including veteran status, sexual orientation, genetic information, gender identity, gender expression, or any other characteristic or class protected by law. This policy governs all aspects of recruitment, employment, training, promotion, transfer, demotion, compensation, assignment, termination, and other terms and conditions of employment.

CASA of Southwest Missouri complies with applicable local, state, and federal laws. CASA of Southwest Missouri will not tolerate discrimination in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, pregnancy, military including veteran status, sexual orientation, genetic information, gender identity, gender expression, or any other class protected by law.

CASA of Southwest Missouri will make reasonable accommodations for qualified individuals with perceived disabilities unless doing so would result in undue hardship to CASA of Southwest Missouri. Our company strictly prohibits unlawful discrimination and harassment by its employees, and non-employees, including visitors and volunteers who have contact with CASA of Southwest Missouri employees and children during work hours or at work functions.