What are the responsibilities and job description for the Front Desk Agent position at Casa Morada?
Overview
We are seeking an energetic and detail-oriented Front Desk Agent to serve as the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and ensure smooth administrative workflows. Your positive attitude and organizational skills will help create a professional and friendly environment for clients, visitors, and team members alike. This paid position offers an exciting opportunity to develop your office management expertise while supporting daily operations with enthusiasm and efficiency.
Responsibilities
- Greet visitors, clients, and vendors warmly, ensuring a positive first impression
- Answer multi-line phone systems promptly and professionally, directing calls accurately
- Manage appointment scheduling and calendar coordination using digital tools like Google Workspace or Microsoft Office
- Handle data entry, filing, and document proofreading to maintain organized records
- Assist with office management tasks such as supply inventory, mail distribution, and basic bookkeeping using QuickBooks or similar software
- Provide customer support by addressing inquiries efficiently and courteously
- Support administrative functions including typing correspondence, managing office emails, and maintaining office cleanliness and organization
Skills
- Proven experience in front desk or office administration roles with strong clerical skills
- Excellent computer literacy including proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications
- Familiarity with multi-line phone systems, phone etiquette, and customer service best practices
- Bilingual abilities are highly valued to serve diverse client needs effectively
- Strong organizational skills with the ability to multitask efficiently in a fast-paced environment
- Experience with office management software such as QuickBooks for bookkeeping purposes
- Attention to detail in proofreading documents and managing data entry tasks
- Ability to prioritize tasks using effective time management strategies
- Previous experience as a dental or medical receptionist is a plus but not required
- Personal assistant or calendar management experience enhances your ability to support daily scheduling needs
Join us as a Front Desk Agent to be the friendly face that keeps our operations running smoothly! Your dedication to excellent customer service combined with your organizational talents will make a meaningful impact every day.
Pay: $19.00 - $25.00 per hour
Work Location: In person
Salary : $19 - $25