Bring your personality, energy, and passion for hospitality to Casa Madrona Hotel & Spa, proudly managed by MetWest Terra Hospitality.

JOB DESCRIPTION

Job Title: Bell Attendant

Department: Front Office

Supervision Exercised: None

Supervision Received: Guest Services Manager

MINIMUM REQUIREMENTS

Education

• High school diploma or equivalent preferred.

Experience

• Prior hotel or customer service experience preferred.
• Experience in a hospitality or service-oriented role a plus.

Skills and Knowledge

• Excellent communication and interpersonal skills.
• Friendly, professional, and customer-focused demeanor.
• Ability to lift, push, and pull up to 75 lbs.
• Flexibility to work various shifts, including weekends and holidays.

JOB DUTIES

• Greet guests upon arrival and assist with luggage and personal items.
• Escort guests to rooms, provide property information, and explain amenities.
• Deliver luggage, packages, and other guest items promptly and professionally.
• Maintain cleanliness and organization of lobby, entryways, and bell storage areas.
• Coordinate with the Front Desk to ensure smooth guest arrivals and departures.
• Perform additional duties as assigned by management.