What are the responsibilities and job description for the Back Server position at Casa Madera West Hollywood?
Casa Madera is a coastal-inspired dining experience where the spirit of the Riviera Maya meets elevated Mexican cuisine. The menu celebrates fresh, thoughtful ingredients, warm flavors, and dishes rooted in tradition while embracing a sense of ritual, grounding, and connection.
Designed to feel like a retreat from the everyday, Casa Madera blends soulful energy, handcrafted cocktails, and an atmosphere that moves effortlessly from relaxed to refined. Every moment is meant to feel immersive, intentional, and touched by the elements.
Casa Madera has locations in Toronto and West Hollywood, each offering its own interpretation of this coastal Mexican escape.
Department: Front of House
Employment Type: Part-Time, Non-Exempt
Reports To: General Manager
Job Summary
The Back Server is a key support role responsible for ensuring a seamless and elevated dining experience by working closely with an assigned Server or section. This position serves as the primary table assistant, helping execute service with precision and consistency. This role focuses on maintaining table readiness, delivering beverages, supporting guest communication, and anticipating guest needs to ensure every detail of service is handled efficiently and professionally.
Key Responsibilities
Support Servers with guest greetings and providing a warm, welcoming experience, ensuring smooth communication and team coordination.
Execute beverage service, including pouring, refilling, and maintaining appropriate water levels
Prepare tables for each course by resetting silverware, plates, linens, and service items, ensuring a clean and polished appearance.
Maintain table cleanliness by promptly removing unused dishes, glassware, and debris, ensuring a tidy appearance throughout service.
Deliver beverages from the service bar to guests.
Review printed tickets or service information to anticipate upcoming courses and needs
Communicate clearly and effectively between guests, Servers, and kitchen staff to ensure smooth service and a positive dining experience.
Stock, organize, and maintain side stations to support service flow and readiness for the team.
Assist with suggesting food and beverage options and relay guest requests to the Server
Stay present within the assigned section , ensuring continuous service and coordinating with the Server to cover all guest needs.
Qualifications
Strong multitasking skills with a dependable and service focused work ethic
Ability to anticipate guest and operational needs in a fast-paced environment
Availability to work nights, weekends, and holidays
Ability to stand for the duration of assigned shifts and lift up to 35 pounds
Previous experience in fine dining or full-service restaurant environment preferred
We are an Equal Opportunity Employer and consider all qualified applicants without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, disability, veteran status, or any other characteristic protected by applicable law.
If you require a reasonable accommodation to complete the application or interview process, please contact Human Resources at humanresources@noble33.com. We are committed to providing reasonable accommodations in accordance with applicable law.