Maintenance Technician

Maintenance Technician (Offsite)

Classification:       Full-Time (Non-Exempt)                                            

Salary Range:       $22 - $27/hour  (does not include housing)

Reports to: Maintenance Coordinator

Casa Familiar (Casa) was founded in 1973 and is a 501(c)(3) community-based organization dedicated to serving residents in South San Diego County and specifically the border community of San Ysidro.

Casa Familiar’s mission is to enhance quality of life for low-income individuals and families through advocacy, social services, education, affordable housing, arts and culture, and community and economic development. Casa’s values are RESPECT, INTEGRITY, FAMILIA, CULTURE, AND COMMUNITY.

Casa seeks to employ individuals that perform all assignments with a positive “can-do” attitude while demonstrating organizational values. Ideal employees have a strong desire to support Casa Familiar’s mission and the community we serve.

POSITION OVERVIEW:

We are seeking a skilled Maintenance Technician to support the Maintenance Coordinator with the daily operations for our portfolio of affordable housing properties and community facilities. The Maintenance Technician will play a crucial role in ensuring that our properties are well-maintained, safe, and conducive to community living. This position offers an exciting opportunity to make a meaningful impact by contributing to the upkeep and improvement of our housing developments and community facilities. 

Real Estate Portfolio: Casa Familiar’s housing portfolio consists of several affordable multi-family complexes, community facilities and commercial space, located in the southern portion of San Diego County. Its portfolio includes several large affordable housing complexes in which Casa is the managing general partner. Casa Familiar manages a scattered site portfolio of smaller affordable housing complexes for which it is the sole owner. Casa Familiar also operates several community facilities including office space and recreational facilities owned by the City of San Diego.

JOB SUMMARY: 

Under the general supervision of the Maintenance Supervisor, the Maintenance Technician is responsible for the curb appeal, preventative maintenance, upkeep, and facilities repairs. Responsible includes improving functionality of all facilities and reliability of all facilities equipment; supporting managing and scheduling all facility work orders, collaborate with other departments, performing all preventative maintenance plans; respond to emergency alarms or situations after hours as scheduled; use appropriate safety gear, attire, and shoes to perform duties; ensure that unit repairs and services, as requested are completed correctly and scheduled; keep grounds neat and free of litter as needed. This is a non-exclusive list of duties identified for this position, expected duties are subject to change based on the needs of the properties and the organization at the direction of the Property Manager, Portfolio Manager, Officers, Directors or C-Level staff.

                                                          ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Perform all aspects of property maintenance, including preventative, corrective, deferred, and emergency maintenance under the supervision of the Maintenance Coordinator or Property Manager.
• Perform appliance, electrical, HVAC, plumbing, custodial, and carpentry work as necessary.
• Ensure exterior curb appeal of the community and cleanliness of grounds.
• Assist in daily laundry room, recreation room, rental office, restrooms, and common areas are upkeep.
• Maintain high standards of resident service and relations for the entire staff.
• Ensure that residents are provided with a clean, safe, well-maintained community.
• Ensure that apartments are rent-ready within 7 to 10 days after they have been vacated.
• Maintain accurate inventory control of tools, equipment, and supplies.
• Team members are required to carry back belts, goggles, and gloves in their possession at all times during work hours. Dust masks and hard hats must be readily available.
• Ensure that maintenance requests are handled as quickly, efficiently, and effectively as possible and always completed within 24 hours. If parts must be ordered, causing a delay, notify the Property Manager and inform residents.
• Adherence to company monthly preventive maintenance directives, with regard to but not limited to; lighting, fire safety, pool/spa, life/safety hazards, and signage check under the direction of the Maintenance Coordinator or Property Manager.
• Have knowledge of the location of gas, electric, irrigation, and water shutoffs, all apartment, and fixture shutoffs, and sewer cleanouts and familiarity with posted map.
• Assist in performing apartment move-in and move-out inspections as directed by the Maintenance Coordinator and/or Property Manager.
• Know the current condition/status of all vacant units.
• Recommends measures to improve methods of operation, performance, safety, and quality of service.
• Suggests changes in working conditions and use of equipment to increase the efficiency of the shop, department, or work crew.
• Performs on-call emergency service as required.
• Assists the Maintenance Coordinator or Property Manager on special maintenance projects, i.e., preventive maintenance of building components and/or mechanicals.
• Interprets company policies for workers and enforces safety regulations.
• Adheres to Casa Familiar’s Injury and Illness Prevention Policy and Asbestos and Hazardous Materials Policy. Maintain records and Material Safety Data sheets on all hazardous materials and chemicals utilized on site and are sure that employees are familiar with the precautions on the sheets before using them.
• Ensures regular and timely communication with Site Management noting any maintenance problems or health/safety deficiencies.
• Represents Casa Familiar and the community you work for in a professional manner. Maintains a positive businesslike attitude and neat, clean, dress (including management issued work shirt) and appropriate grooming.
• Attends and participates in training seminars as requested.
• Assists other staff members as needed.
• Delivers various communications to residents as needed.
• Attends and assists in setting up resident functions and activities.
• Any other duties as assigned by Property Managers, Property Supervisor, Officers, Directors, or C-Level staff.

SKILLS, EXPERIENCE, AND EDUCATIONAL REQUIREMENTS:

• Working knowledge of day-to-day property management of multifamily, facilities and commercial properties
• Knowledge of Electrical, Plumbing, HVAC (DDC), drywall repairs with textures, and basic construction.
• Minimum of 2-3 years of experience in maintenance property management, preferably in the affordable housing or nonprofit sector.
• Ability to execute professional level customer service and multitask effectively.
• Excellent oral and written communication skills.
• Knowledge of applicable regulations and codes related to housing maintenance and safety.
• Excellent organizational, problem-solving, and decision-making skills.
• Proficiency in Computer and Web based programs including but not limited to; Microsoft Office, Adobe, Property Management Cloud based Software.
• Ability to identify, utilize and organize intellectual and physical resources.
• Ability to effectively prioritize tasks and work independently and in groups.
• Ability to handle sensitive and confidential information.
• Ability to work with diverse cultures and aptitudes.
• Bilingual English/Spanish (written/oral) required.
• Valid California driver’s license and regular availability of an insured vehicle for travel within the San Diego County area.

ADDITIONAL INFORMATION:

This position requires sitting at a desk or workstation, walking, standing, climbing stairs, hearing, speaking, being able to lift to 50 lb., ability to perform manual labor including heavy lifting, bending and kneeling, being able to do errands pertaining to organizational operations. You must be comfortable working in various environmental conditions including outdoor weather and exposure to chemicals. This is a full-time exempt position with occasional work responsibilities on weekends and/or evenings depending on the season calendar.

A background check is required. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. This is a full-time, exempt position with occasional work responsibilities on weekends and/or evenings depending on the season calendar.

Casa Familiar is an equal employment opportunity employer. Casa does not and shall not discriminate since race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

BENEFITS SUMMARY:

·        Medical, dental, vision, and life insurance

·        403(b) Retirement – Casa contributes 3% of your annual income.

·        403(b) Retention Benefit

·        Vacation, Sick hours, Wellness days, Bereavement, and Jury Duty.

·        Mileage Reimbursement