What are the responsibilities and job description for the Host position at Casa de Fruta?
THIS OPENING IS FOR MORNING (AM) SHIFTS ONLY.
Company Conformance Statements
In the performance of their respective tasks and duties all employees are expected to conform to the following:
PART-TIME EMPLOYEE BENEFITS
PAID SICK LEAVE (PSL) - Part-time and Seasonal employees begin accruing PSL at a rate of one hour for every 30 hours worked. Employees cannot use PSL until after their 90 days of employment. Part-time employees may use up to 24 hours PSL per year, and cannot accrue more than 48 hours at any given time.
Benefits For All Employees
EMPLOYEE IDENTIFICATION CARD - Employees are eligible for the employee discount after working 30 days. The card may be used by employees only for a 20% discount on most purchases. Alcoholic beverages, sale items and fuel are not eligible for discount. Discount does not apply at Casa de Chevron, Casa de Diesel, Casa de Burrito, Casa de Restaurant or RV Park & Inn. Employee ID Card must be presented at the time of purchase.
TRAIN & CAROUSEL - Free admission for employees and immediate family. If you are not in uniform, please present your Employee ID card at Casa de Sweets for admission.
AUTOMATIC DEPOSIT OF PAY CHECK - Most banks offer free checking accounts with automatic deposit. You may allocate your deposit into multiple accounts.
TICKETS AT WORK - Sign up for this free membership to obtain discount rates on theme parks, sporting events, shows, movie tickets, hotels and much more.
AFLAC & COLONIAL LIFE SUPPLEMENTAL PLANS - Aflac & Colonial offer voluntary supplemental insurance plans for you and your dependents. Rates vary by age and plans.
AD&D – All employees can register for a $10,000 AD&D policy.
WELLCARD SAVINGS – This program is available to all employee throughs Colonial Life. You can health and wellness related items at discounted rates. The card also offers discounts for theme parks, hotels, car rentals etc.
LAW ASSURE – This program is available through Colonial Life for all employees. You can get legal assistance at no cost for up to one year. You can get help writing wills and trusts, power of attorney documents, preparing health care directives, writing consumer complaints, and property leases.
KOFE (Knowledge of Financial Education) – This program allows employees to receive unlimited financial coaching, online tools and webinars all related to finances. You can get help with personal finances, budgets, savings, debt and accessing your credit reports.
Requirements
Position purpose: To provide excellent customer service to our customers.
Responsibilities/Duties/Functions/Tasks: (material responsibilities and essentials duties)
Qualifications: (minimum educational and experience qualifications, required proficiencies with specialized knowledge, required certifications, etc.)
Able to read and write English. Prior server experience preferred. Able to independently evaluate needs of Restaurant/guests and act to satisfy those needs.
Special Position Requirements: (Any hazard, risk, security issue or related special conditions which apply to the position, i.e. chemicals used, equipment used, cash handling, etc.)
Some exposure to cleaning products, (bathroom and toilet cleansers, window cleaners, wax, wax stripper, graffiti remover, paint remover etc), paint, and other chemicals is required. Constant standing and walking.
Must obtain a California Food Handlers Certificate within 30 days of employment
Equipment used: glass handling, knives, hot beverage equipment, CO2
Work Requirements: [Actual physical work required, i.e. standing at cash register, loading items onto shelves, sitting, working at a computer, etc – include approximate amount of time per day-- N (Never), O (Occasionally up to 3 hrs per day), F (Frequently, 3 – 6 hrs per day), C (Constantly, 6 – 8 hrs per day), based on 8 hour shift.)]
Standing/walking (standing at host station, escorting guests to tables) – C
Lifting up to 1 lbs (carrying menus ) – F
Repetitive pushing/pulling (, wiping, etc) – F
Climbing, working from ladder or stepstool (cleaning) – O
Bending/stooping (getting menus, picking up dropped items) – C
Kneeling (cleaning) - F
Lifting over 10 lbs (carrying full dishes) – N
Reaching (serving and retrieving dishes) – O
Overhead work (cleaning walls, windows, changing light bulbs, etc.) – O
Sitting (none) - N
Preferences: [Preferred attributes for the position which are not absolutely required in the minimum qualifications (i.e., multilingual, college degree)]
Bilingual, English and Spanish
Company Conformance Statements
In the performance of their respective tasks and duties all employees are expected to conform to the following:
- Perform quality work within deadlines, with or without direct supervision
- Interact professionally with other employees, guests and suppliers
- Work effectively as a team contributor on all assignments
- Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations
- Follow all rules, policies and safety guidelines for tasks/job
- Perform any additional tasks as required
PART-TIME EMPLOYEE BENEFITS
PAID SICK LEAVE (PSL) - Part-time and Seasonal employees begin accruing PSL at a rate of one hour for every 30 hours worked. Employees cannot use PSL until after their 90 days of employment. Part-time employees may use up to 24 hours PSL per year, and cannot accrue more than 48 hours at any given time.
Benefits For All Employees
EMPLOYEE IDENTIFICATION CARD - Employees are eligible for the employee discount after working 30 days. The card may be used by employees only for a 20% discount on most purchases. Alcoholic beverages, sale items and fuel are not eligible for discount. Discount does not apply at Casa de Chevron, Casa de Diesel, Casa de Burrito, Casa de Restaurant or RV Park & Inn. Employee ID Card must be presented at the time of purchase.
TRAIN & CAROUSEL - Free admission for employees and immediate family. If you are not in uniform, please present your Employee ID card at Casa de Sweets for admission.
AUTOMATIC DEPOSIT OF PAY CHECK - Most banks offer free checking accounts with automatic deposit. You may allocate your deposit into multiple accounts.
TICKETS AT WORK - Sign up for this free membership to obtain discount rates on theme parks, sporting events, shows, movie tickets, hotels and much more.
AFLAC & COLONIAL LIFE SUPPLEMENTAL PLANS - Aflac & Colonial offer voluntary supplemental insurance plans for you and your dependents. Rates vary by age and plans.
AD&D – All employees can register for a $10,000 AD&D policy.
WELLCARD SAVINGS – This program is available to all employee throughs Colonial Life. You can health and wellness related items at discounted rates. The card also offers discounts for theme parks, hotels, car rentals etc.
LAW ASSURE – This program is available through Colonial Life for all employees. You can get legal assistance at no cost for up to one year. You can get help writing wills and trusts, power of attorney documents, preparing health care directives, writing consumer complaints, and property leases.
KOFE (Knowledge of Financial Education) – This program allows employees to receive unlimited financial coaching, online tools and webinars all related to finances. You can get help with personal finances, budgets, savings, debt and accessing your credit reports.
Requirements
Position purpose: To provide excellent customer service to our customers.
Responsibilities/Duties/Functions/Tasks: (material responsibilities and essentials duties)
- Greets diners and escorts them to a table
- Provides diners with menus and special requests
- Accepts payment and enters into Aloha POS, provides change and/or credit card receipt
- Thanks guests and invites return visit
- Answers guest questions accurately
- Ensures food safety standards are followed during food preparation and service
- Thorough knowledge of menu and standard preparation of all items
- Communicates any problems or delays to diners
- Occasionally handles payment transactions with guests
- Wipes down tables, booths and chairs
- Cleans restrooms, windows and other areas of Restaurant as needed
- Performs additional responsibilities, although not detailed, as requested by a manager at any time
- Communicates promotions and/or up-sales to diners
- Performs all side work as required (restocking condiments, cleaning, other miscellaneous tasks)
Qualifications: (minimum educational and experience qualifications, required proficiencies with specialized knowledge, required certifications, etc.)
Able to read and write English. Prior server experience preferred. Able to independently evaluate needs of Restaurant/guests and act to satisfy those needs.
Special Position Requirements: (Any hazard, risk, security issue or related special conditions which apply to the position, i.e. chemicals used, equipment used, cash handling, etc.)
Some exposure to cleaning products, (bathroom and toilet cleansers, window cleaners, wax, wax stripper, graffiti remover, paint remover etc), paint, and other chemicals is required. Constant standing and walking.
Must obtain a California Food Handlers Certificate within 30 days of employment
Equipment used: glass handling, knives, hot beverage equipment, CO2
Work Requirements: [Actual physical work required, i.e. standing at cash register, loading items onto shelves, sitting, working at a computer, etc – include approximate amount of time per day-- N (Never), O (Occasionally up to 3 hrs per day), F (Frequently, 3 – 6 hrs per day), C (Constantly, 6 – 8 hrs per day), based on 8 hour shift.)]
Standing/walking (standing at host station, escorting guests to tables) – C
Lifting up to 1 lbs (carrying menus ) – F
Repetitive pushing/pulling (, wiping, etc) – F
Climbing, working from ladder or stepstool (cleaning) – O
Bending/stooping (getting menus, picking up dropped items) – C
Kneeling (cleaning) - F
Lifting over 10 lbs (carrying full dishes) – N
Reaching (serving and retrieving dishes) – O
Overhead work (cleaning walls, windows, changing light bulbs, etc.) – O
Sitting (none) - N
Preferences: [Preferred attributes for the position which are not absolutely required in the minimum qualifications (i.e., multilingual, college degree)]
Bilingual, English and Spanish
