What are the responsibilities and job description for the Case Manager position at Casa de Esperanza de los Ninos?
The Case Manager provides case management to children and birth parents on their assigned caseload. This includes supervising the child’s foster home placement to ensure compliance; developing Plan of Service and ensuring service delivery; conducting intake, placement, and discharge activities; liaising with other professionals; and responding to crises.
Education: Bachelor's degree required
Experience: At least two years in a child welfare or related field
1) Case Management for Children in Care
- Maintain a maximum caseload of 20 children
- Supervise the child’s placement in the foster home which includes conducting monthly home visits, in office visits, and telephone contact.
- Assess and document child’s adjustment to the home; child’s medical, developmental, and behavioral needs and family’s ability to meet them; and child’s permanency plan and steps to achieve permanence
- Ensure that foster home meets standards set by Licensing, DFPS, and Casa de Esperanza
- Develop a Plan of Service for every child on caseload and provide Foster Parent guidance and service recommendations
- Schedule, supervise, transport to, and document family visitation
- Liaise with others involved in the child’s case including DFPS caseworkers, attorneys, Child Advocates, and health care professionals
- Obtain legal documentation (such as birth certificates) for children in care
2) Intakes, Placement, & Discharge
- Complete paperwork upon admission, change of placement, and discharge from Casa’s program
3) Cross-System Coordination
- Obtain records for medical, educational, and developmental services child received prior to entering into foster care
- Liaise with caregivers and Health Care Professionals to ensure that referrals for services such as specialists and therapies are processed and that services begin as recommended
4) Case Management for Birth Parents of Children in Care Placed Voluntarily
- Develop a Plan of Service for every parent on caseload (including nonplacing parent) and provide direct referral to recommended services
- Locate nonplacing parent and clarify parental relationships
- Assist birth parents in times of crisis/distress through referral and liaising with other agencies
Knowledge, Skills, and Abilities:
- Working knowledge and understanding of the needs of clients served by the agency
- Skill in service planning, follow through, and accurate documentation
- Ability to assess child safety needs and maintain child’s safe environment in foster home and family visits
- Excellent communication skills verbal and written and ability to tailor communications to client needs
- Working knowledge of Minimum Standards and DFPS Standards
- Working knowledge of available services for client referral with a specific emphasis on services available under STAR Health
- Proficient in Microsoft Office
- Proficient in foster care database documentation