Front Desk Receptionist – Hair Salon

About Us

At Casa Aziz, we pride ourselves on creating a welcoming and professional environment where clients can relax and enjoy top-tier hair services. As the first and last point of contact for our guests, our Front Desk Receptionists play a key role in creating an exceptional salon experience. We believe great hospitality goes beyond simply checking clients in and out — it means making every guest feel welcomed, valued, and comfortable from the moment they walk through our doors.

Position Overview

We are seeking an outgoing, friendly, and detail-oriented Front Desk Receptionist who genuinely enjoys talking to people and making connections. The ideal candidate is naturally warm, enthusiastic, and conversational, with a strong sense of hospitality and the ability to make every guest feel like a valued part of our salon community.

This role requires more than answering phones and managing appointments. We are looking for someone with a natural customer-service personality who greets guests with a smile, communicates with confidence, maintains a positive and welcoming tone, and can effortlessly build rapport with clients. If you love interacting with people, making conversation, and creating positive first impressions, we would love to meet you!

Responsibilities

• Answer phone calls, emails, and text messages promptly, professionally, and with a warm, welcoming tone.
• Confirm, prebook, and efficiently schedule appointments.
• Greet and check guests in and out with enthusiasm, friendliness, and professionalism.
• Create a welcoming atmosphere through genuine conversation, positive energy, and attentive customer service.
• Communicate effectively with stylists to keep their schedules organized and on track.
• Coordinate with salon assistants to provide support wherever needed.
• Assist guests with retail product selection and provide helpful, personalized recommendations.
• Maintain cleanliness and organization in the waiting room and retail sections.
• Complete end-of-day paperwork and ensure the salon is properly closed.

Skills & Qualifications

• Outgoing and personable: Genuinely enjoys meeting new people, striking up conversations, and interacting with clients throughout the day.
• Exceptional hospitality: Naturally warm, enthusiastic, and welcoming, with a polished and engaging customer-service presence.
• Strong conversational skills: Able to make guests feel comfortable through friendly conversation, active listening, and confident communication.
• Professional phone etiquette: Comfortable speaking with a smile, using a pleasant and upbeat tone, and making every phone interaction feel personal and helpful.
• Technological proficiency: Comfortable learning and using salon software, email, texting, and POS systems.
• Organization and time management: Able to manage multiple responsibilities while maintaining accuracy and attention to detail.
• Adaptability: Remains calm, positive, and helpful in a fast-paced environment.
• Dependability: Punctual, responsible, and comfortable working independently during opening and closing shifts.
• Teamwork: Communicates effectively with stylists, assistants, and fellow front desk team members.

Previous customer service, hospitality, retail, or receptionist experience is preferred.

Why Join Us?

• Be part of a supportive, professional, and creative salon environment.
• Develop valuable customer service, communication, and salon operations skills.
• Enjoy opportunities for growth and development within the salon industry.
• Receive employee discounts on services and retail products.
• Work alongside a team that values hospitality, teamwork, and exceptional client experiences.

Schedule

We are seeking candidates with flexible availability, including both weekdays and weekends. This position requires the ability to work opening and closing shifts based on the needs of the salon.

Preferred Availability

• Weekday availability
• Weekend availability
• Opening shifts
• Closing shifts

Candidates must be dependable, punctual, and comfortable working independently during opening and closing procedures.

This role is ideal for someone who enjoys a consistent routine while remaining flexible enough to support the salon's operating hours and guest needs.

The ideal candidate is someone who lights up when interacting with people, makes conversation feel natural, and brings warmth and positive energy to every client interaction. We are looking for a true people person who understands that outstanding hospitality is just as important as excellent organization.

Pay: $16.00 - $18.00 per hour

Benefits:

• Employee discount
• Paid time off

Work Location: In person

Salary : $16 - $18