Outside Sales Professional – Commercial Accounts

If you are passionate about selling, finding and winning new customers, closing deals, and building long-term relationships, the Sales Professional role may be for you. Our Sales Professional is a self-motivated, customer-focused representative responsible for promoting our full line of products and services while growing the business of both new and existing customers. This is a B2B sales role focused on developing relationships with automotive repair shops, fleets, and other commercial customers. Experience in outside sales, territory management, or the automotive aftermarket is strongly preferred.

This position will manage and develop a territory within our independently owned NAPA Auto Parts store group, CAS NAPA, which operates nine locations across the region. This territory provides the opportunity to build long-term relationships and grow commercial market share within an established and expanding NAPA store group.

Location / Territory

This role covers a sales territory across portions of Virginia and North Carolina within driving distance of South Hill, VA. South Hill is used as a central reference point for the territory. CAS NAPA operates nine NAPA Auto Parts locations across the region but does not operate the South Hill store. Candidates do not need to reside in South Hill.

Responsibilities

• Drive growth of CAS NAPA stores, customer base, sales and profits
• Promote the entire line of NAPA products and programs to Wholesale Customers
• Work with local Store Manager to develop plans to increase sales and proactively initiate, contact, manage and develop leads on a local basis
• Identify specific needs of customers and align solutions with NAPA's offerings
• Work with manufacturer's representatives to improve program offerings and grow customer knowledge of lines
• Engage customers and keep them connected through all of NAPA's eSales programs
• Perform educational seminars, clinics and presentations on NAPA product lines and services
• Maintain customer satisfaction and provide strong customer service including solving customer problems, complaints and questions in person or by telephone

Qualifications

• Prior experience in territory sales or business development
• 2 years of experience in a customer focused role and the ability to perform in a quota driven environment
• Understand and demonstrate basic selling skills such as preparing for the sales call, managing the customer meeting, handling customer resistance, closing the sale and account maintenance
• Capability to present information in group meetings
• Valid driver license with no more than 2 moving violations in the last 4 years required

Preferred Qualifications

• Bachelor's Degree
• Background in the Automotive Industry

Leadership

• Embodies the following values: serve, perform, influence, respect, innovate, team.
• Effectively communicates by motivating and inspiring others through clear and proactive communication.
• Delivers results and drives customer success by committing and focusing on outcomes to deliver results and making the customer the center of decisions.
• Makes balanced decisions and thinks strategically by being a forward thinker.
• Develops high-performing teams by providing inclusive leadership, attracting and developing world-class talent, providing ongoing feedback, and building trust across the organization.

Physical Demands / Working Environment

• Valid Driver’s License
• Agility to bend to floor-level shelves and reach to upper shelves (eight feet) with use of stool or ladder when necessary and the stamina to stand and walk for entire work shift and lift up to 60 lbs of merchandise
• Clear speaking and attentive listening skills
• Set expectations, meet commitments, track results, and manage accountability
• Inspecting, protecting and maintaining company assets, merchandise, vehicles, building and people.