On-site Community Association Manager

We are seeking experienced, organized, and customer-focused On-Site Community Managers to join our team. The ideal candidate will be responsible for overseeing the day-to-day operations of a community association while working directly on-site within the community. This position serves as the primary liaison between the Board of Directors, homeowners, residents, vendors, and the management company.

Successful candidates will possess strong communication and organizational skills, a proactive management style, and a commitment to providing exceptional service to the communities we serve.

Responsibilities:

• Oversee the daily operations and administration of the community association on-site

• Monitor and enforce the Association’s governing documents, rules, and regulations

• Serve as the primary point of contact for Board members, homeowners, residents, vendors, and contractors

• Conduct regular property inspections to ensure community standards are maintained

• Coordinate maintenance projects, repairs, and vendor services to ensure timely completion and quality performance

• Respond promptly and professionally to homeowner concerns, violations, and service requests

• Organize and attend Board meetings, committee meetings, annual meetings, and community events as needed

• Assist with preparation and review of budgets, monthly financial reports, and reserve planning in coordination with the Board and accounting team

• Monitor delinquency reports and assist with collections processes as directed by the Board

• Maintain accurate records, homeowner databases, architectural requests, and community documentation

• Ensure compliance with state laws, governing documents, and Association policies

Preferred Qualifications:

• Prior HOA, condominium, or property management experience preferred

• Strong written and verbal communication skills

• Excellent customer service, organizational, and multitasking abilities

• Ability to work independently and professionally in a fast-paced environment

• Experience working directly with Boards of Directors and vendors

• CMCA, AMS, or PCAM certifications preferred

Salary commensurate with experience - $55k-$70k/yr

About CAS

CAS, established in 1976, specializes in the management of condominium, townhome, and homeowner associations throughout the Triangle, Triad, Southport, and Sandhills regions of North Carolina. CAS has earned the Accredited Association Management Company (AAMC) designation from the Community Associations Institute — the highest level of professional recognition awarded to HOA management companies nationwide.