What are the responsibilities and job description for the Patient Support Representative position at Cary Dermatology Ctr?
Cary Dermatology Center is seeking a friendly, detail-oriented Patient Service Representative to join our dermatology practice. This front desk position plays a vital role in creating a positive patient experience while supporting daily clinical operations.
Location: Cary Dermatology Center
Type: Full-time, 4 days a week, 6:45am-5pm
- No weekend requirements
Key Responsibilities:
- Greeting and checking patients in and out
- Collecting co-pays and verifying insurance cards
- Scheduling follow-up appointments
- Receiving, sorting, and distributing mail and packages
- Routing internal faxes and managing front office communications
- Providing excellent customer service both in person and over the phone
Qualifications:
- High school diploma; additional certification in office administration or a related field is a plus.
- Previous experience in a medical office prefered.
- Excellent verbal and written communication skills.
- Strong organizational skills and attention to detail.
- Understand basic insurance terminology (e.g., co-pay, HMO, PPO, deductible)
- Attention to detail
- Able to work in a fast-paced environment.
Benefits:
- Health, dental, and vision insurance after 90 days
- Paid time off and holidays after 90 days
- 401k contribution after 1 yr
- Dermatology benefits after 90 days
- Aesthetic benefits after 1 yr