What are the responsibilities and job description for the Carvel Ice Cream Crew Member position at Carvel Ice Cream?
Overview
Join our vibrant team as a Carvel Ice Cream Crew Member and become a key player in delivering delightful ice cream experiences! In this energetic role, you will serve up smiles by providing exceptional customer service, preparing delicious treats, and maintaining a clean, welcoming environment. Your enthusiasm and dedication will help create memorable moments for our guests while ensuring smooth daily operations. This paid position offers an exciting opportunity to develop your skills in food service, sales, and hospitality within a fun and fast-paced setting. We have two positions available, morning shift (12pm-5pm) and night shift (5pm-11pm).
Duties
- Greet customers warmly and assist them with their ice cream orders, ensuring a positive experience from start to finish
- Prepare a variety of ice cream treats, including scoops, sundaes, cones, and specialty desserts, following company standards for quality and presentation
- Operate POS systems such as Aloha POS and Micros POS to process retail sales transactions accurately and efficiently
- Upsell additional toppings or products to enhance customer satisfaction and increase sales opportunities
- Maintain cleanliness of the workspace, including sanitizing equipment, counters, and dining areas to uphold food safety standards
- Manage cash register operations by processing cash and card payments securely while handling cash handling responsibilities responsibly
- Restock supplies regularly to ensure product availability during busy hours and assist with food preparation tasks as needed
- Decorate and prepare cake orders
- Have the desire to learn how to make flying saucers, cakes, and flavors.
Requirements
- Previous experience in food service or quick-service restaurants is preferred but not required; enthusiasm and willingness to learn are essential
- Familiarity with POS systems such as Aloha POS or Micros POS is a plus; basic math skills are necessary for cash handling and transactions
- Ability to operate kitchen equipment safely and efficiently while adhering to food safety regulations and sanitation standards
- Strong customer service skills with a friendly attitude; able to communicate clearly and work effectively in a team environment
- Demonstrated time management skills to prioritize tasks during busy periods while maintaining attention to detail
- Experience in retail sales transactions or grocery store environments is advantageous but not mandatory
- Must be able to stand for extended periods, lift moderate loads, and perform physical tasks associated with food preparation and cleaning
- Must have the ability to pick up skills quickly such as decorating cakes and flying saucers.
Join us today and be part of a dynamic team dedicated to creating joyful moments through delicious ice cream! We’re committed to supporting your growth with comprehensive training, a positive work environment, and opportunities for advancement.
Pay: $12.00 - $20.00 per hour
Benefits:
- Employee discount
- Paid training
Work Location: In person
Benefits:
Free Lunch or SnacksSalary : $12 - $20