What are the responsibilities and job description for the Assistant Manager of Affordable Housing Community position at Carteret Management Corporation?
Description
Carteret Management Corporation is seeking an ASSISTANT MANAGER who will assist the Manager with the oversight of Fairlawn Village, an affordable housing community located in Orlando, FL. This position offers full-time employment at a competitive salary with a strong benefit package including:
- Over 4 weeks of total PAID TIME OFF per year
- Health plans with LOW monthly premiums
- FREE Short & Long Term Disability
- 401K with PAID match
Carteret Management is an equal opportunity employer. We promote an inclusive environment that celebrates diverse perspectives, backgrounds and skills in order to best serve the communities in which we operate. Carteret fosters a learning community where employees are teachers and learners who share their knowledge to enhance each other’s growth within the company.
Property:
- Located on Mercy Drive in Orlando, Orange County, FL
- 116 Units (1, 2 & 3 BR)
- Low Income Housing Tax Credit affordable property
Responsibilities include, but are not limited to:
- Resident Relations: Maintain a positive, customer service-oriented approach to management with a goal of meeting resident and community needs.
- Operations: Assist in oversight of community, including marketing & leasing, monitoring work orders, handling resident concerns or issues, working closely with resident through the recertification process, collect and enter rental payments, manage waiting list and applications.
- Compliance: The property is a Low Income Housing Tax Credit site; all staff must ensure that strictest compliance is maintained with all programmatic standards.
- Administrative: maximize usage of RealPage’s OneSite software for operating efficiency. Answer phones, manage filing (work orders, tenant files, vendor files), generate mailings and tenant notices, answer and address property inquiries.
Requirements
- Excellent customer service skills.
- Experience with affordable programs required.
- This is a LIHTC site; the assistant manager has direct involvement with tenant files and may be required to achieve an industry certification indicating expertise within the first year of employment (i.e. TCS, C3P, HCCP, etc.)
- Proficiency with computers, including Microsoft Word, Excel, Outlook, and RealPage OneSite
- Ability to work cooperatively and effectively with various groups (on-site staff, vendors, corporate team, residents).