What are the responsibilities and job description for the RN Home Health/Hospice Clinical Operations Mgr position at Carteret Health Care?

JOB RELATIONSHIPS
- Responsible to the Agency Director. Consults with members of the Home Health team as appropriate.
DEFINITION OF POSITION
- Lead with Heart, Manage with Precision: Clinical Operations Manager
  We are seeking a dynamic RN Leader to oversee the daily clinical heartbeat of our Home Health and Hospice nursing and CNA teams. As our Clinical Operations Manager, you won’t just manage charts; you’ll mentor a team of clinicians to operate at the top of their licenses while ensuring our patients receive the gold standard of coordinated care.
- What You’ll Do:
  - Drive Clinical Excellence: Oversee the intake/referral process, facilitate interdisciplinary meetings, and ensure every care plan is individualized and effective.
  - Empower the Team: Lead staff orientation, provide real-time coaching, and conduct ride-longs/rounding to ensure our clinicians feel supported and heard.
  - Champion Quality & Safety: Facilitate our QAPI program, monitor infection control, and stay ahead of Medicare/Medicaid regulatory updates.
  - Bridge the Gap: Step into the field or assist with patient care coordination when the team needs an extra hand—leading by example is part of our DNA.
  - Our culture offers a collaborative environment where staff support is just as important as patient care. Join our Team and work for an agency with a true heart for patient advocacy.
- Responsible for the continuous improvement in assessing, developing, and delivering a well-organized plan of care as it relates to nursing services and case management.
- Supervises coordination of services and care for clients accepted for Home Health and Hospice and ensures the plan of care is developed, implemented, and updated.
- Responsible for management and development of clinical staff.
- Responsible for working within the scope of the Nurse Practice Act regarding judgment, nursing skills, education, and experience.
- Clinical Operations Manager is available during all operating hours for staff and patient needs.
QUALIFICATIONS
- Professional
  - Current license to practice as an RN in the state of North Carolina.
  - Knowledge of current trends and techniques in nursing appropriate to practice setting.
  - Experience working as an RN within the last three years, with at least two years clinical experience in Medical/Surgical Nursing or Public Health/Home Health/Hospice setting preferred.
  - Knowledge of coverage issues and reimbursement regulations affecting Home Health preferred.
  - Current BLS Healthcare Provider Certification
  - Maintain a valid North Carolina Driver’s License, auto liability insurance, and dependable transportation.

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RN Home Health/Hospice Clinical Operations Mgr

What are the responsibilities and job description for the RN Home Health/Hospice Clinical Operations Mgr position at Carteret Health Care?

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