Service Technician

📍 Dickinson, Texas

Employment Type: Full-Time
Experience Level: Associate (5 years)
Industry: Engineering / Staffing & Recruiting
Travel Requirement: Up to 40% (including offshore)

We are seeking a skilled and dependable Service Technician to support equipment repair, calibration, field service operations, and customer training. This role combines hands-on technical work in a shop environment with travel to customer and offshore locations.

The ideal candidate is mechanically inclined, detail-oriented, and comfortable working both independently and in a team setting.

• Inspect, diagnose, and repair tools in both shop and field environments
• Perform calibration and routine maintenance of equipment

• Travel to customer sites (up to 40%) to operate and support tooling applications
• Provide on-site troubleshooting and technical support

• Accurately enter repair data and service details into internal systems
• Track parts usage and maintain service records

• Modify and prepare toolboxes for equipment kits
• Paint and apply decals as needed

• Pack and unpack tools and equipment for exhibitions and events

• Maintain inventory records and assist with physical counts

• Answer calls and provide technical assistance as needed

• Conduct product training and demonstrations at customer sites
• Support sales efforts through technical expertise

• Perform product conversions according to production orders

• Minimum 5 years of relevant technical/service experience
• Strong mechanical aptitude and troubleshooting ability
• Ability to work independently with minimal supervision
• Excellent organizational and multitasking skills
• Strong communication and customer service abilities
• Valid driver’s license required

• Ability to lift up to 50 lbs unassisted
• Ability to climb ladders and scaffolding
• Comfortable working in physically demanding environments

• Maintain a professional appearance and demeanor
• Follow all safety protocols and procedures
• Demonstrate reliability, punctuality, and teamwork
• Ability to follow written and verbal instructions accurately