What are the responsibilities and job description for the Quality Assurance Analyst position at Carter Support Services?
Company: Carter Support Services
Location: Atlanta, Georgia
We are seeking a detail-oriented Quality Assurance Analyst to ensure the quality, reliability, and performance of software applications and systems. The QA Analyst will work closely with product managers, developers, and other stakeholders to identify defects, validate requirements, and improve overall product quality through structured testing and continuous improvement.
The ideal candidate has a strong eye for detail, a systematic approach to testing, and a passion for delivering high-quality products.
Key ResponsibilitiesReview requirements, specifications, and user stories to develop comprehensive test plans and test cases
Execute manual and/or automated testing for web, mobile, and backend applications
Identify, document, and track defects through resolution
Collaborate with developers to reproduce issues and validate fixes
Perform regression, integration, system, and user acceptance testing (UAT)
Validate data integrity, system performance, and functionality
Participate in sprint planning, stand-ups, and retrospectives
Contribute to test process improvements and QA best practices
Maintain clear test documentation and reporting
2 years of experience in software quality assurance or testing
Strong understanding of software testing methodologies and SDLC
Experience with defect tracking and test management tools (e.g., Jira, TestRail)
Ability to write clear, detailed test cases and defect reports
Strong analytical, problem-solving, and communication skills
Experience with test automation tools (e.g., Selenium, Cypress, Playwright)
Experience testing APIs, databases, and backend services
Familiarity with Agile/Scrum environments
ISTQB or similar QA certification
Attention to detail and accuracy
Critical thinking and quality mindset
Collaboration and communication
Time management and prioritization
Continuous improvement orientation
Be a key contributor to delivering high-quality software products
Work closely with cross-functional teams
Opportunities to grow into senior or automation-focused roles
Competitive compensation and benefits