What are the responsibilities and job description for the SERVICE CENTER TECHNICIAN position at Carter Machinery Company?
We are currently offering a $1,500 sign-on bonus for Service Center Technician new hires, payable after 90-days of employment.
SITECH Chesapeake, a wholly owned subsidiary of Carter Machinery Company, Inc., is hiring a Service Center Technician in Annapolis Junction, Maryland. SITECH is the authorized dealer for Trimble Heavy and Civil construction products and services, as well as Accugrade grade control products, with a territory that covers the pan handle of West Virginia, Virginia, the District of Columbia, and the shores of Delaware. The Service Center Technician is responsible for servicing, diagnosing and repairing SITECH/Trimble global positioning system (GPS) equipment. Seeking candidates with experience in electronics troubleshooting and/or mechanical service repairs; a two-year technical degree; High school diploma or GED required.
Requirements of the Service Center Technician position include:
- Understanding of SITECH/Trimble products preferred.
- Must be capable of understanding and following guidelines and requirements for supporting and servicing Trimble products.
- Must have good troubleshooting skills.
- Must have a mechanical aptitude.
- Must be proficient with MS-Office products.
- Must be able to work independently and as part of a team.
- Must be able to interact professionally with customers and all of levels of personnel within the organization.
- Must be able to function well in a fast-paced environment.
- Must be a strong communicator with excellent verbal and written communications skills.
- Must be a self-directed and well organized with the ability to prioritize workload.
- Must have an excellent driving record.
- Must be willing to travel and work additional hours as needed to meet business and customer demands.
- Proficient use of technical software, databases and manuals.
- Promote a positive customer experience.
- Uphold the Core Values of Integrity, Commitment, Excellence and Teamwork by embracing The Carter Way.
Physical requirements must be met for the Service Center Technician job, including the ability to lift, carry and maneuver items up to 75 pounds, including bulky objects. This position requires repeated reaching, standing, stooping, kneeling, bending and climbing beside, onto and under a variety of heavy equipment. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. This job description is not intended to be all-inclusive. Additional duties may be assigned.
Starting Compensation Range: $29.26 – $41.09 per hour
Actual base pay may vary based on factors such as experience, skills, qualifications, education, geographic location, and other business needs. In addition to base pay, total compensation may include participation in performance-based incentive programs, such as discretionary or non-discretionary plans.
Competitive Compensation and Benefits:
- Health, dental and vision insurance.
- Paid time off.
- 401(k), $0.75 to $1.25 match up to 6%.
- Life and disability insurance.
- In-house training instructors/programs.
- Tuition reimbursement.
- Employee referral bonus program.
- Discounts: cellular phone service, computers, tooling, cars and trucks.
SITECH Chesapeake is an EEO/AA Employer. All qualified individuals – including minorities, females, veterans, and individuals with disabilities, or any other characteristic protected by law – are encouraged to apply.
SITECH Chesapeake is a drug-free workplace.
*Special rules and restrictions may apply to sign-on bonus eligibility for rehires.