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Claims and Compliance Coordinator

Carter Logistics
Anderson, IN Full Time
POSTED ON 10/22/2026
AVAILABLE BEFORE 2/19/2027

Carter LOGISTEED Express, Inc. | Carter LOGISTEED Logistics, LLC.

Job Description: Claims and Compliance Coordinator

Department: Safety Job Status: Full-Time Reports to: VP of Risk Management

POSITION SUMMARY

Responsible for overall management of claims and incident investigation. This includes conducting accident and injury investigations, creating and reporting safety metrics, completing root cause analysis, completing internal/external reports and providing corrective action recommendations. The position will also assist the Compliance Manager with CTPAT, OHSA and customs compliance requirements.

ESSENTIAL DUTIES and RESPONSIBILITIES:

  • Complete auto accident investigations and internal reporting.
  • Complete auto claim reporting to the insurance company’s third-party administrator.
  • Assist with cargo claim investigations and communications.
  • Manage workers compensation claims investigations and reporting.
  • Complete safety incident root cause analysis and provide corrective action recommendations.
  • Manage accident subrogation efforts and ensure timely retrieval of funds.
  • Review and continually update standard operating procedures in the safety and compliance departments.
  • Serve as back up to safety personnel for all safety related tasks.
  • Assist with CTPAT quarterly audits and recertifications.
  • Advise corporate management on new and existing compliance risks.
  • Maintain OSHA accident reporting compliance and OSHA log compliance.
  • Assist with Parent Company safety and compliance reporting.

EDUCATION:

High School Diploma or GED required.

EXPERIENCE:

Prior claims handling experience preferred.

SUPERVISORY RESPONSIBILITIES:

None

COMPUTER SKILLS:

Must have the ability to learn new programs as necessary. Basic computer and Microsoft product skills required.

OTHER REQUIREMENTS:

Solid work history and willingness to successfully function in a team environment.

WORK ENVIRONMENT:

This position is an office position.

At Carter LOGISTEED Express, Inc. | Carter LOGISTEED Logistics, LLC. we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Carter LOGISTEED Express, Inc. | Carter LOGISTEED Logistics, LLC. hires and promotes individuals solely based on qualifications for the position to be filled and business needs.

Job Type: Full-time

Pay: $50,000.00 - $55,000.00 per year

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Application Question(s):

  • How many years of experience do you have handling insurance claims, accident investigations, or workers' compensation claims?
  • Have you prepared claim reports, incident reports, or documentation for an insurance company or third-party administrator?
  • Are you proficient in Microsoft Office applications, including Excel, Word, and Outlook, and comfortable learning new computer programs?
  • Are you able to maintain accurate documentation, manage multiple cases, and meet deadlines for claim reporting and follow-up?
  • Have you worked with OSHA reporting, CTPAT audits, customs compliance, or other safety and regulatory compliance requirements?
  • This position requires reliable, consistent attendance at our 3940 West 73rd Street worksite in Anderson, IN. Are you able to reliably commute to this location for every scheduled shift?
  • Employment for this position is contingent upon successfully passing a pre-employment background check and drug screen. Are you aware of any information in your background that could prevent you from successfully completing these requirements?

Work Location: In person

Salary : $50,000 - $55,000

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