Restaurant Supervisor

Located in Johnson City, Texas, Carter Creek Winery Resort & Spa offers authentic Texan hospitality. In addition to a premiere winery inspired by a founding family of Texas Wine Country, the Carter Creek Winery Resort & Spa features a Restaurant/Brewery along with banquets and other special events to create a blend of dining experiences. Carter Creek Winery Resort & Spa is operated by the Carter Hospitality Group with 25 years of experience in the hospitality field.

For more information, visit https://www.cartercreek.com.

SUMMARY: Assist and directs Restaurant, Bar and Room Service operations and activities to ensure a positive experience to all guests.

DUTIES: The Food & Beverage Supervisor is responsible for coordinating, supervising, and directing all property food and beverage operations, while assisting in maintaining a profitable Food & Beverage department and high quality products and service levels. The Food & Beverage Supervisor is expected to assist in marketing ideas to promote business, reducing employee turnover, and meeting productivity levels while keeping quality consistently high. The Food & Beverage Supervisor supervises staff, assists management, and coordinates all service personnel to maximize departmental productivity, while maintaining standards and exceeding customer expectations.

• Responsible for assisting management of restaurant, bar, tasting room, and banquet operations including food and beverage preparation and service, team members, ordering inventory, and food and beverage cost control
• Be present on the floor to ensure all Food and Beverage is served as per Hotel Standards
• Be present in all outlets and attend to all guest requests to ensure guest satisfaction
• Assist with implementing new menus and training team members on menu knowledge and SOP's
• Assist with training, supervising, and guiding Food and Beverage team members
• Ensure that the facility remains in compliance with safety regulations and health codes
• Assist in responding to customer trends, needs, issues, comments and problems to ensure a quality experience and enhance future sales prospects
• Monitor and control the maintenance/sanitation of the various outlet areas and equipment to protect the assets, comply with regulations and ensure quality service
• Assists with periodic meetings with F&B team to review past and future performance of service, quality, and general information concerning guest and employee relations
• Supervise and handle all F&B needs for any events or functions and participate in BEO meetings
• Assist with planning and executing all events
• Coordinates with the event host on all aspects of the banquet function.
• Performs planning and organization functions for the banquet department like maintaining the banquet logbook, maintaining and updating function sheets and BEOs.
• Assist in conducting pre-shift and pre-function meetings. Discuss any last minute changes with the banquet team as they come up.
• Maintains relationships with vendors including, but not limited to, rental companies, entertainment suppliers, and transportation companies.
• Maintains timely and effective paper flow and communication within the sales and catering area, as well as with other departments.
• Support Sales Team as requested.
• Coordinate Sales Department and other in-house events.
• Maintain constant contact with the banquet chef, to ensure conclusion between food production and food service.
• Responsible for accepting and accurately recording payments for events and deposits.
• Set up, execution, and break down of resort events: i.e. movie nights, live music, pool parties, etc.
• Assist with amenities and welcome note cards.
• Special projects or other duties as assigned.
• Any and all duties assigned by management
  
  

JOB KNOWLEDGE: Two years of related experience or equivalent. Current knowledge of regional and national trends in food and beverage. Demonstrated proficiency in supervising and motivating subordinates.

BENEFITS (Full-time)

• 401(k)
• 401(k) matching
• Dental insurance
• Company parties
• Employee assistance program
• Employee discounts
• Flexible spending account
• Health insurance
• Life insurance
• Opportunity for advancement
• Paid time off
• Referral program
• Training & development
• Tuition reimbursement
• Vision insurance
  
  

Schedule

• Able to work varied schedule that includes: mornings, mid-day, evenings, weekends, and holidays.
  
  

Compensation: $20.00 - $25.00 per hour

Established in 2011, Carter Hospitality Group, LLC. is a family-owned hospitality company with 4 hotels and resorts as well as 3 wineries across the United States. Based in Orange County, California, the company manages and owns a portfolio of luxury properties including South Coast Winery Resort & Spa, Temecula, California; Carter Estate Winery and Resort, Temecula California; and Carter Creek Winery Resort & Spa, Hill Country, Texas. Carter Hospitality Group also serves as the owner-franchisee for Radisson Hotel Orlando Lake Buena Vista South, Orlando Florida. The company also owns the South Coast Winery in Temecula California, Carter Estate Winery in Temecula California and the Carter Creek Winery in Hill Country, Texas. For More information, visit us at CarterHospitality.com.

Purpose

Enriching lives by crafting exceptional environments and experiences.

Niche

We design, build and care for unique settings where communities thrive and memorable experiences come to life.

We are an Equal Employment Opportunity employer.