Loss Prevention Specialist (2nd Shift)

Job Description:

Who We Are:

We’re Cart.com, one of the fastest growing commerce enablement companies in the world. We provide the digital and physical infrastructure that empowers thousands of leading B2C, B2B and public sector organizations to unify commerce operations from product discovery to product delivery.

We’re building toward a world where commerce has no bounds. Our enterprise-grade software, services and logistics infrastructure, including our own network of omnichannel fulfillment and distribution centers, enable merchants to navigate an increasingly complex operating landscape and drive efficient growth.

Our goal is to be the global backbone of commerce. To achieve it, we’re looking for entrepreneurial, innovative and determined teammates who are eager to help our growing base of customers simplify their commerce operations and seamlessly reach their own customers, wherever they are. Sound like you? We’d love to hear from you.

Cart.com Fast Facts:

• 6,000 customers worldwide
• 1,600 employees globally
• 18 warehouses nationwide, totaling over 10 million square feet of space
• Headquartered in Houston, TX with international offices in Mexico and Poland
  
  

Our values:

Cart.com is building a company that is committed to living out these 6 core values:

• Be brand obsessed: Our lives are shaped by the brands we interact with daily. We obsess over the brands we serve, and about the things they care about.
• Think beyond the box: “We’ve always done it that way” is not a phrase uttered often at our office. We create creative solutions to complex problems.
• Don’t give up: We learn from our challenges and see them for what they are; great building blocks to an amazing brand story.
• Speak up: We communicate clearly and directly because we care deeply. Communication is the bedrock of our community.
• Work together: We’ve built a team that prides itself on diversity of thought and background. Collaboration is better with contrast.
• Remember to be human: We work hard, but we leave room for the people, places and things that we love.
  
  

Onsite:

This position is open to applicants or individuals who are located in or around Groveport, OH and able to work 2nd Shift scheduled Monday-Friday 2:30PM-11PM with flexibility for longer hours based off of business and peak needs.

The Role:  

The Loss Prevention Specialist is responsible for delivery of effective security and loss prevention services to the Cart.com Service Center and clients. Operate as the first line contact for initiating emergency and loss prevention functions at the Cart.com Service Center in order to provide a safe work environment for associates and to reduce loss for the company.

What You’ll Do:

• Monitor and respond to various computer-based security systems including fire, intrusion, duress, access control, environmental systems, and video surveillance.
• Apply appropriate response protocols or use sound judgment when predefined procedures do not apply.
• Serve as the primary contact for emergency situations (e.g., fire, gas leaks, medical emergencies, natural disasters, overseas travel incidents).
• Conduct regular physical security checks (e.g., fence lines, gates, lighting, doors, windows) to ensure facility safety.
• Review and analyze reports from security systems to identify anomalies or potential dishonest behavior; escalate findings appropriately.
• Enforce turnstile monitoring policies including bag/garment checks, badge distribution, and merchandise removal procedures.
• Assist in developing loss prevention procedures and response protocols.
• Customize and program Cart.com’s security system software to meet operational objectives.
• Act as the first-line technical expert on security and loss prevention systems for Cart.com and its clients.
• Collaborate with management to routinely test system functionality and user preparedness.
• Monitor for violations of company policy that may lead to safety risks or inventory shrinkage; report findings to management.
• Oversee trailer delivery checks including seal verification, paperwork accuracy, and proper release/receipt procedures.
• Perform additional duties as assigned by the Loss Prevention Investigator, Supervisor, or Manager.
• Train and evaluate new Loss Prevention personnel.
• Assist in investigations and apprehension of dishonest associates or contractors.
  
  

Who You Are:

• High School Diploma or equivalent required
  
  

What You’ve Done:

• 3–4 years of relevant experience in loss prevention or security
  
  

Nice to Haves: 

• Distribution center experience preferred
  
  

Physical Demands & Working Conditions: 

The physical demands described here are representative of those that are required by an associate to successfully perform the essential functions of this job.

• While performing the duties of this job, the associate is regularly required to talk or hear. The associate is frequently required to sit; stand; walk; use hands to finger, handle or feel; as well as reach with hands and arms.
• The associate must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 35 pounds. Specific vision abilities required by this job include close vision, distant vision, depth perception and ability to adjust focus.
• Ability to work in open environment with fluctuating temperatures and standard lighting.
• Ability to work on computer and mobile phone for multiple hours; with frequent interruptions.
• Required to travel in elevator or stairwells to attend meetings and engage with associates on multiple floors throughout building.
  
  

Currently, Cart.com does not intend to hire candidates who will need, now or in the future, Cart.com sponsorship through any non-immigrant visa category such as the H-1B, H-1B1, E-3, O-1, or TN.

All hiring is contingent on eligibility to work in the United States. We are unable to sponsor or transfer visas for applicants.

Cart.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.