Fulfillment Associate

Job Description:

Who We Are:

We’re Cart.com, one of the fastest growing commerce enablement companies in the world. We provide the digital and physical infrastructure that empowers thousands of leading B2C, B2B and public sector organizations to unify commerce operations from product discovery to product delivery.

We’re building toward a world where commerce has no bounds. Our enterprise-grade software, services and logistics infrastructure, including our own network of omnichannel fulfillment and distribution centers, enable merchants to navigate an increasingly complex operating landscape and drive efficient growth.

Our goal is to be the global backbone of commerce. To achieve it, we’re looking for entrepreneurial, innovative and determined teammates who are eager to help our growing base of customers simplify their commerce operations and seamlessly reach their own customers, wherever they are. Sound like you? We’d love to hear from you.

Cart.com Fast Facts:

• 6,000 customers worldwide
• 1,600 employees globally
• 17 warehouses nationwide, totaling over 10 million square feet of space
• Headquartered in Houston, TX with international offices in Mexico and Poland
  
  

Our values:

Cart.com is building a company that is committed to living out these 6 core values:

• Be brand obsessed: Our lives are shaped by the brands we interact with daily. We obsess over the brands we serve, and about the things they care about.
• Think beyond the box: “We’ve always done it that way” is not a phrase uttered often at our office. We create creative solutions to complex problems.
• Don’t give up: We learn from our challenges and see them for what they are; great building blocks to an amazing brand story.
• Speak up: We communicate clearly and directly because we care deeply. Communication is the bedrock of our community.
• Work together: We’ve built a team that prides itself on diversity of thought and background. Collaboration is better with contrast.
• Remember to be human: We work hard, but we leave room for the people, places and things that we love.
  
  

 

The Role:   

As a Fulfillment Associate, you will serve as the backbone for Fulfillment as a Service at Cart.com. Getting a package to a customer’s doorstep is not an easy task. Our fulfillment associates should be ready to provide efficient and quality work for our clients and customers while solving problems as they come up. In this role, you will work closely with your floor manager, team leads, and fellow associates. This seat is expected to be eager to learn new things, be a team player, and be ready to find out of the box solutions.  This position is for our 3PL side of business.

What You’ll Do: 

You are the magic behind the online shopping experience. Day-to-day tasks can include picking and packing product from our warehouse shelves, restocking and cycle counting inventory, or prepping and kitting special projects. Our associates should be ready to help any team within our warehouses that might need it most on any given day, be that inbound, outbound, inventory, returns, or wholesale. 

• Support your team members with questions and requests
• Understand and strive to hit your expected target metrics and ask for support to help you get there
• Keep spaces organized and clean at all times
• Keep safety at top of mind; follow all safety procedures and bring up safety concerns as they arise
• Communicate clearly and candidly
  
  

Who You Are: 

• Brings a great attitude about life and work with you every day
• Have a desire to be a part of a good team and community
• Use attention to detail and are to ensure our brand obsession translates into hitting team SLAs
• Embodies our values with the goal of protecting and evolving our culture
• Quick learner
• Unafraid to ask questions
• Proposes creative solutions to tough problems
• Ensures a high level of detail and quality to all work tasks
  
  

What You’ve Done: 

No Experience Required

Nice to Haves:  

• Previous warehouse experience
  
  

Physical Demands & Working Conditions:   

• Able to withstand constant physical activity (standing, walking, bending, stooping over, reaching, etc.).
• Able to be on your feet all day
• Able to lift and carry up to 50 lbs. on occasion (document boxes, files, binders, and other items)
• Able to maintain attention and concentration for extended periods of time
• Able to work overtime
• Periodic exposure to heavy machinery/equipment and changing environmental conditions
  
  

Cart.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.