What are the responsibilities and job description for the Bartender/Cocktails position at Carson Nugget?
JOB SUMMARY:
Under general supervision creates a casino experience that meets or exceeds guests' expectations by filling beverage orders and presenting properly prepared drinks a timely fashion both at the bar and on the Casino floor; maintains a clean, orderly and well-stocked bar; and performs other duties as required.
SUPERVISION EXERCISED:
Exercises no supervision.
Essential Functions: (This class specification may not include all the duties listed, nor do the examples cover all the duties that may be performed.)
Greet guests seated at the bar and on the Casino floor and solicit beverage orders; answer guests' questions about drink items and make choice suggestions or recommendations upon request in order to practice the highest standards of WE ROCK Credo.
Verify that guests ordering alcoholic beverages meet the minimum age requirements for service by asking for and verifying the possession of a valid picture identification in order to lessen liability for the Nugget and protect the community from underage drinkers.
Prepare cocktails and other drinks by mixing ingredients such as liquor, soda, water, sugar and/or bitters, according to recipes or guests' instructions; serve wine and bottled or draft beer in order to fulfill guest requirements.
Lessen liability and potential problems by observing the demeanor of guests in order to determine levels of intoxication and take appropriate remedial actions including notifying security, cutting off service and/or ordering alternate transportation.
Observe guests while making rounds on the Casino floor to determine that guests are satisfied, to respond to additional service requirements and ensure patron has no other immediate needs.
Complete all orders promptly so that guests in all casino venues receive world-class drinks service.
Record all sales and "comps" by entering exact amounts into the point of sales terminal/cash register; total bills and accept payment from guests in a timely fashion in order to provide an accurate accounting of business.
Respond to guests' questions, using the Quick Reference Guide, providing information about casino gaming promotions, special and other events and/or programs in order to assist guests, advertise marketing campaigns and encourage guest attendance and participation.
ADDITIONAL RESPONSIBILITIES:
Provide training and oversight to less experienced Team Members.
Maintain the appearance of bar and lounge areas by cleaning and resetting bars and related areas; emptying ashtrays; stocking and removing glassware and related supplies such as ice, napkins and straws.
Perform other duties as assigned.