What are the responsibilities and job description for the Clinical Medical Assistant – Hormone, Wellness & Regenerative Medicine position at Carroll Total Healthcare/ Trinity Med Spa?
About Carroll Total Health Care Carroll Total Health Care is North Georgia’s leading concierge longevity clinic. We specialize in hormone therapy, medically guided weight loss, regenerative treatments, and IV nutrient support. We deliver data-driven, patient-centered care focused on extending health span, not just lifespan. Backed by our sister brand, Trinity Med Spa, we empower our clients to live stronger, longer — and glow brighter, longer — through integrated medicine, aesthetics, and lifestyle transformation.
Position Summary We’re seeking a Clinical Medical Assistant who thrives in a high-touch, wellness-forward environment. The ideal candidate will be skilled in supporting hormone optimization, weight loss protocols, and regenerative medicine services such as peptides, IV therapy, and PRP. You’ll play a central role in patient care, provider support, and clinical operations — all while contributing to a culture grounded in excellence, teamwork, innovation, and whole-person health.
Core Responsibilities
Patient Care & Clinical Support
- Welcome and room patients; collect vitals and histories with warmth and professionalism
- Assist with hormone pellet prep, weight-loss injections, peptide and IV administration
- Perform phlebotomy and prepare specimens for diagnostic testing
- Provide post-visit instructions and supplement education under provider supervision
- Keep treatment areas sanitized, stocked, and spa-level clean
Operations & Team Support
- Ensure timely flow of appointments and coordination of labs and follow-ups
- Document care accurately in EMR and support scheduling/logistics as needed
- Help maintain compliance with HIPAA, OSHA, and clinical SOPs
- Cross-collaborate with Trinity Med Spa team when needed for shared patients
Culture & Client Experience
- Embody our shared commitment to patient-centered excellence and wellness lifestyle
- Anticipate patient needs, remember their preferences, and ensure every visit feels VIP
- Step in to support teammates; celebrate wins and bring positive energy to the clinic daily
- Participate in huddles, training, and growth initiatives across both clinical and spa teams
Qualifications
- Certified Medical Assistant (CMA, RMA, CCMA, or equivalent)
- 2 years of experience in a functional, concierge, or wellness-integrated clinical setting
- Skilled in phlebotomy, EMR documentation, and supporting procedural care
- Familiarity with hormone therapy, peptides, and IV therapy highly preferred
- Team-first mindset with high attention to detail and proactive communication
- BLS certification required (or willingness to obtain)
- Spanish-English bilingual a plus
What We Offer
- Competitive pay with performance incentives
- Access to cutting-edge training in HRT, peptides, regenerative therapies
- Wellness service discounts across both CTHC and Trinity Med Spa
- Growth potential in a forward-thinking, supportive clinical environment
- A culture of client-centered excellence, team as family, and luxury wellness integration
How to Apply Submit your resume and a brief cover letter sharing your experience with hormone optimization, wellness support, or regenerative therapies. Tell us why you'd be a great fit for our mission to reimagine healthcare — and redefine what it means to feel good in your own body.
Job Type: Full-time
Benefits:
- Employee discount
- Flexible schedule
- On-the-job training
- Opportunities for advancement
Work Location: In person