What are the responsibilities and job description for the Customer Service Representative position at Carrier Insurance Agency?
Job Title: Customer Service Representative
Industry: Insurance (Auto, Home, Business, Life, etc)
Location: (Clarion, Pa)
Job Type: Full-Time
About Us:Since 1934, Carrier Insurance Agency & Notary Services has been dedicated to helping our clients find the right insurance to meet their needs. We pride ourselves in being friendly, efficient and a helpful resource for each and every one of our clients.
Job Description: As an Insurance Agent with our agency, the ideal candidate will be responsible for both servicing and helping clients understand insurance policies that best fit their needs. We are looking for someone who is friendly, adaptable and eager to learn in a team environment.
Job Responsibilities:
- Provide personalized insurance solutions based on clients needs
- Service policyholders as required, including endorsement processing and requesting information required by the insurance company
- Manage policy renewals, claims and changes
- Stay current with insurance products and industry regulations
- Help maintain customer satisfaction
- Maintain policy files and information through the Agency Management System
- Assist with data entry, document preparation, and other clerical duties
Qualifications:
- Pennsylvania Property & Casualty Insurance License
- Self Motivated & People Focused
- Friendly & willing to learn
- Comfortable using various software applications
- Excellent time management and organizational skills
- Strong attention to detail and problem-solving abilities
- Ability to multitask and prioritize work effectively
Why Join Us?
- At Carrier Insurance Agency, we are all part of a collaborative team that celebrates wins, shares strategies and has your back. You will be working in a role that helps individuals and families protect what matters most. It’s more than a job- it’s a purpose.
- We are a family oriented business who believes in positive team culture and helping support your success every step of the way!
- Competitive compensation and benefits package (full time)
- You'll be joining a team that values communication, mutual respect, and professional development. Your contributions will be noticed and appreciated.
How to Apply: Interested candidates should submit a resume and brief cover letter to with the subject line "CRS Job Listing – [Your Name]” or stop into our office!
Job Type: Full-time
Pay: $30,000.00 - $80,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $30,000 - $80,000