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Warehouse Counter Associate

Carrier Enterprise
Orlando, FL Full Time
POSTED ON 6/7/2026 CLOSED ON 7/6/2026

What are the responsibilities and job description for the Warehouse Counter Associate position at Carrier Enterprise?

About Us

Carrier Enterprise (CE) is a subsidiary of the largest independent HVAC/R distribution company in the world, Watsco, Inc. At CE we proudly distribute industry leading brands such as Carrier, Bryant, Payne, GREE and other brands of HVAC and Refrigeration equipment, as well as a full-line of aftermarket parts, supplies and accessories. CE has approximately 200 locations throughout 28 states, Puerto Rico, the Caribbean, Latin America, Mexico and Canada with over 2,000 employees. Our vast footprint, inventory and e-Commerce platform allows us to provide our customers with best in class service when they need it and where they need it.

Carrier Enterprise is dedicated to providing Comfort Excellence to the HVAC/R industry. Our vision for Carrier Enterprise is simple...to become a world-class distribution company, and achieve differentiation through the relentless pursuit of service excellence. Our customers and our employees make the difference. We have vast opportunities at our stores, distribution centers, field offices, business units and Headquarter location. We embrace the diverse experiences, backgrounds, knowledge and ideas that make up our company culture. Those experiences only strengthen our teams and our business. From our retail locations to our e-Commerce and mobile platforms our team has the tools to help you grow your career at Carrier Enterprise. See where your drive will take you!

Find out more about CE at www.carrierenterprise.com.

Carrier Enterprise is an Equal Opportunity Employer. CE offers a competitive total pay (plus bonus on sales incentives) and benefits package inclusive of health, dental, vision, life insurance and 401(k).

Warehouse Pick up Express- Carrier Enterprise | Orlando

Introduction

Carrier Enterprise, a leading national distributor of residential and light commercial HVAC products, is seeking a dedicated Warehouse & Forklift Associate for our Tampa location. Join a team that excels in providing top-notch HVAC/R products, parts, and supplies through licensed HVAC/R dealers and contractors.

Company Description

Carrier Enterprise (CE) is a premier national distributor specializing in residential and light commercial Heating, Ventilation, and Air Conditioning (HVAC) products, parts, and supplies. We operate primarily in the B2B environment, selling our products through licensed HVAC dealers and contractors. These dealers are independent companies that sell, deliver, and service Carrier, Bryant & Payne products to residences and businesses in their respective markets. With over 200 locations across 28 states, Puerto Rico, the Caribbean, Latin America, Mexico, and Canada, we are well-positioned to meet our customers' HVAC/R needs.

Company Website

www.carrierenterprise.com

Objective

As a Warehouse Pick up Express Associate at CE, you will play a pivotal role in ensuring smooth warehouse operations and efficient order fulfillment. This position combines warehouse management, equipment operation, inventory control, and sales counter support. You will be responsible for receiving and storing merchandise, operating forklifts, maintaining inventory accuracy, preparing shipments, and providing assistance at the sales counter.

Duties And Responsibilities

Warehouse & Forklift Operations:

  • Operate forklifts and other warehouse equipment safely, efficiently, and in compliance with company policies and OSHA regulations.
  • Receive, inspect, and stock incoming merchandise accurately and systematically.
  • Prepare shipments for delivery or pickup, ensuring accuracy and completeness.
  • Assist with loading and unloading trucks when necessary.
  • Maintain a clean, organized, safe, and efficient warehouse environment.

Inventory Management

  • Conduct regular inventory counts to maintain accurate stock levels.
  • Rotate stock to ensure the first-in, first-out (FIFO) principle is followed.
  • Assist in replenishing stock and reordering inventory items as needed.
  • Organize and store products to maximize warehouse space and accessibility.
  • Monitor inventory levels and alert management to low stock situations.

Sales Counter Support

  • Greet and assist customers at the sales counter with product inquiries, orders, and returns.
  • Provide product knowledge and recommendations to customers.
  • Process customer orders accurately and efficiently using the company's computerized systems.
  • Prepare invoices, quotes, and purchase orders for customers.
  • Handle cash and credit card transactions, maintaining a balanced cash drawer.
  • Answer phone inquiries and address customer needs promptly and professionally.
  • Build and maintain strong customer relationships through exceptional service.
  • Upsell and cross-sell products to maximize sales opportunities.

General Operations

  • Stay up-to-date on product offerings and HVAC system components.
  • Attend training sessions and product seminars to enhance product knowledge.
  • Collaborate with other team members to ensure seamless operations.
  • Assist colleagues during peak periods or when additional support is required.
  • Perform all other duties as assigned.

Qualifications

  • High school diploma or equivalent; HVAC-related coursework or certification is a plus.
  • Valid forklift certification or ability to obtain certification.
  • Previous experience in warehouse operations, forklift operation, or a related field is preferred.
  • Previous experience in HVAC or a related field is preferred.
  • Strong customer service skills with a friendly and helpful demeanor.
  • Strong organizational skills and attention to detail.
  • Proficiency in computerized inventory and point-of-sale systems.
  • Ability to lift and move heavy objects, up to [weight limit].
  • Strong communication and interpersonal skills.
  • Excellent work ethic, reliability, and punctuality.
  • Valid driver's license may be required.
  • Ability to work in a warehouse environment and operate heavy equipment safely.

Benefits

Health Insurance

Health Savings Account

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance (Short-term and Long-term)

Employee Assistance Program (EAP)

Tuition Reimbursement & Professional Development

Paid Vacation & Sick time

Company Paid Holidays

401(k) Plan with Employer Match

Employee Discount Program

Invitation To Apply

Full-time and part-time positions are available. To explore this exciting Warehouse & Forklift Associate opportunity and other career opportunities at Carrier Enterprise, visit our careers page at www.carrierenterprise.com/careers. Learn more about our company and team.

Equal Opportunity Statement

Carrier Enterprise, LLC is an Equal Opportunity Employer and does not discriminate on the basis of age, color, race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace where we employ, retain, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications, and competence

Salary.com Estimation for Warehouse Counter Associate in Orlando, FL
$37,534 to $45,898
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