Demo

Strategic Account Manager

Carrier Enterprise
Richmond, VA Full Time
POSTED ON 1/6/2026
AVAILABLE BEFORE 2/4/2026
About Us

Carrier Enterprise (CE) is a subsidiary of the largest independent HVAC/R distribution company in the world, Watsco, Inc. At CE we proudly distribute industry leading brands such as Carrier, Bryant, Payne, GREE and other brands of HVAC and Refrigeration equipment, as well as a full-line of aftermarket parts, supplies and accessories. CE has approximately 200 locations throughout 28 states, Puerto Rico, the Caribbean, Latin America, Mexico and Canada with over 2,000 employees. Our vast footprint, inventory and e-Commerce platform allows us to provide our customers with best in class service when they need it and where they need it.

Carrier Enterprise is dedicated to providing Comfort Excellence to the HVAC/R industry. Our vision for Carrier Enterprise is simple...to become a world-class distribution company, and achieve differentiation through the relentless pursuit of service excellence. Our customers and our employees make the difference. We have vast opportunities at our stores, distribution centers, field offices, business units and Headquarter location. We embrace the diverse experiences, backgrounds, knowledge and ideas that make up our company culture. Those experiences only strengthen our teams and our business. From our retail locations to our e-Commerce and mobile platforms our team has the tools to help you grow your career at Carrier Enterprise. See where your drive will take you!

Find out more about CE at www.carrierenterprise.com.

Carrier Enterprise is an Equal Opportunity Employer. CE offers a competitive total pay (plus bonus on sales incentives) and benefits package inclusive of health, dental, vision, life insurance and 401(k).

Strategic Account Manager| Carrier Enterprise

Introduction

Carrier Enterprise (CE) currently has an exciting opportunity for a Strategic Account Manager to Join a leading national distributor of residential and light commercial HVAC products, parts, and supplies, and gain valuable experience in the HVAC/R distribution and wholesale industry.

Company Description

Carrier Enterprise (CE) is a national distributor of residential and light commercial Heating, Ventilation and Air Conditioning (HVAC) products, parts and supplies through licensed HVAC/R dealers and contractors. CE operates primarily in the business-to-business environment where its products are sold through licensed HVAC dealers and HVAC contractors. These dealers are independent companies that sell, deliver and service Carrier, Bryant & Payne products to residences and businesses in their respective markets. CE offers customers a wide range of HVAC/R product lines, competitive pricing, best in class customer service and valuable, timesaving services that positions CE as an industry leader. With over 200 locations, in 28 states, Puerto Rico, the Caribbean, Latin America, Mexico and Canada there is a location to service our customers HVAC/R needs.

Company website

www.carrierenterprise.com

Summary

The Strategic Account Manager is the primary customer contact for commercial, institutional, educational and hospitality accounts. This role is responsible for increasing the share of wallet on assigned accounts along with business development of new accounts.

Essential Duties And Responsibilities

  • Generate sales related to HVAC replacement and retrofit equipment, system upgrade products, aftermarket parts, supplies and accessories in an assigned account list.
  • Build and maintain positive relationships with commercial, institutional, educational, hospitality maintenance & purchasing departments and service contractors. Share the value proposition and develop solutions that leads to sales growth and long-term customer year over year repeat business.
  • Work closely with national account team to implement contracts and national group purchasing agreements.
  • Analyze the territory and develop, execute, and monitor sales programs.
  • Implement the CE Sales Management Process, identify a robust pipeline by developing opportunities that produce sales growth.
  • Develop and implement account penetration strategies to include regular business reviews for key customers to maximize sales growth.

Requirements

  • Bachelor’s degree in business administration, Marketing, Industrial Distribution or Engineering or a related field (preferred).
  • Excellent communication skills, both verbal and written
  • Highly functional in a team environment
  • Deliver a value based and consultive sales approach.
  • Sales and growth oriented
  • Profit driven. Seeks ways to improve sales and increase margins through consultative selling.
  • Ability to present an effective sales presentation, both written and verbal

Qualifications

  • Demonstrated performance history in sales and/or new market development.
  • Experience in working with organizational purchasing and maintenance points of contact.
  • Self-motivated, possessing a high energy level and a desire to achieve goals beyond what is required.
  • Strong business/problem solving skills, high sense of urgency and strong communication/interpersonal skills.
  • Prior work experience and/or internship experience in sales or marketing is a plus.
  • Knowledge of HVAC, Equipment parts and supplies is a plus but not required.
  • PC literacy required (Microsoft products)
  • Salesforce or other CRM experience a plus.

Benefits

Health Insurance

Health Savings Account

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance (Short-term and Long-term)

Employee Assistance Program (EAP)

Tuition Reimbursement & Professional Development

Paid Vacation & Sick time

Company Paid Holiday's

401(k) Plan with Employer Match

Employee Discount Program

Invitation To Apply

Full-time and part-time positions are available. To explore this exciting opportunity and other career opportunities at Carrier Enterprise, visit our careers page at www.carrierenterprise.com/careers. Learn more about our company and team.

Equal Opportunity Statement

Carrier Enterprise, LLC is an Equal Opportunity Employer and does not discriminate on the basis of age, color, race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace where we employ, retain, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications, and competence

Salary.com Estimation for Strategic Account Manager in Richmond, VA
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