What are the responsibilities and job description for the Sales Development Rep position at Carrier Enterprise?
Sales Development Rep| Carrier Enterprise
“Position will remain based in associate's existing location.”
Introduction:
Carrier Enterprise (CE) currently has an exciting opportunity for a Sales Development Representative to Join a leading national distributor of residential and light commercial HVAC products, parts, and supplies, and gain valuable experience in the HVAC/R distribution and wholesale industry.
Company Description:
Carrier Enterprise (CE) is a national distributor of residential and light commercial Heating, Ventilation and Air Conditioning (HVAC) products, parts and supplies through licensed HVAC/R dealers and contractors. CE operates primarily in the business-to-business environment where its products are sold through licensed HVAC dealers and HVAC contractors. These dealers are independent companies that sell, deliver and service Carrier, Bryant & Payne products to residences and businesses in their respective markets. CE offers customers a wide range of HVAC/R product lines, competitive pricing, best in class customer service and valuable, timesaving services that positions CE as an industry leader. With over 200 locations, in 28 states, Puerto Rico, the Caribbean, Latin America, Mexico and Canada there is a location to service our customers HVAC/R needs.
Company website
www.carrierenterprise.com
Summary
The Sales Development Representative, in conjunction with the Account Executive, will be responsible for managing and supporting the assigned customer accounts, providing exceptional sales support, and ensuring customer satisfaction. In addition, this role will also be responsible for identifying and recruiting new business opportunities. This role requires strong communication skills, a customer-centric approach, and the ability to work collaboratively with various teams. The Sales Development Representative will have time in the field as needed.
Company website:
www.carrierenterprise.com
Responsibilities:
Design and execute strategic sales initiatives to drive revenue growth within our residential add-on replacement HVAC customer portfolios, utilizing independent market analysis
Develop and maintain strong relationships with key customer accounts while serving as the primary point of contact, addressing inquiries and resolving issues promptly.
Identify and advance high-value sales opportunities within established accounts through strategic assessment and independent decision-making
Leverage CRM analytics to evaluate customer sales performance and implement data-driven strategies for portfolio expansion
Collaborate with internal teams (marketing, credit, operations, etc.) to analyze customer needs, identify and develop sales opportunities, and gather valuable customer insights to enhance business relationships and drive strategic growth initiatives.
Collaborate with regional market leaders and internal teams (marketing, credit, operations, etc.) to analyze market trends and customer insights to formulate strategic recommendations for revenue optimization
Deliver comprehensive product knowledge, competitive pricing analysis, and inventory availability solutions to support assigned accounts' business requirements and strategic objectives
Participates in customer meetings as needed, alongside Account Executive, to review monthly performance metrics, track strategic initiatives, and address business opportunities or concerns.
Design and execute programs and promotions to achieve overall growth and customer loyalty.
Desired Qualifications:
Demonstrated knowledge of HVAC systems, terminology, and product applications preferred
Proven track record in customer relationship management with minimum 2 years' experi
Established background in strategic sales and revenue growth
Excellence in professional communication and relationship building
Demonstrated ability to execute strategic initiatives with urgency, precision and results
Strong analytical and decision-making capabilities
Proven success in self-directed business development
Advanced proficiency in business technology platforms including CRM systems and MS Office Suite
Experience in developing and implementing customer-focused business solutions
Proven track record of closing sales opportunities through systematic follow-up and strategic account management
Requirements:Requirements
2-5 years of progressive experience driving business growth and revenue development within the HVAC or similar industry, with emphasis on strategic sales and relationship management
High School Diploma or GED equivalent; AA/AS degree in Business, Marketing, or related field preferred
Benefits:
Health Insurance
Health Savings Account
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance (Short-term and Long-term)
Employee Assistance Program (EAP)
Tuition Reimbursement & Professional Development
Paid Vacation & Sick time
Company Paid Holiday's
401(k) Plan with Employer Match
Employee Discount Program
Invitation to Apply:
Full-time and part-time positions are available. To explore this exciting opportunity and other career opportunities at Carrier Enterprise, visit our careers page at www.carrierenterprise.com/careers. Learn more about our company and team.
Equal Opportunity Statement:
Carrier Enterprise, LLC is an Equal Opportunity Employer and does not discriminate based on age, color, race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace where we employ, retain, terminate, and otherwise treat all employees and job applicants based on merit, qualifications, and competence.