What are the responsibilities and job description for the Supervisor Water Mitigation position at Carpet Pro?
Water Mitigation Supervisor
Flood Pro Hudson, Ohio
Flood Pro Inc. A subsidiary of The original Carpet Pro. Inc. is seeking an experienced and motivated Water Mitigation Supervisor to lead restoration crews and oversee water mitigation projects from start to completion.
This position is responsible for managing field technicians, ensuring quality workmanship, maintaining safety standards, and delivering exceptional customer service during residential and commercial restoration projects.
The ideal candidate will have strong leadership skills, industry knowledge, and hands-on experience in water damage restoration, drying systems, and emergency response services.
Key Responsibilities
- Supervise and coordinate water mitigation technicians on residential and commercial job sites
- Respond to emergency water losses and oversee mitigation operations
- Perform moisture inspections and monitor drying progress
- Set up and manage drying equipment including air movers, dehumidifiers, and extraction systems
- Ensure all work is completed according to company standards, IICRC guidelines, and safety regulations
- Communicate professionally with customers, insurance adjusters, and project managers
- Prepare job documentation including photos, moisture readings, and daily reports
- Train and mentor mitigation technicians
- Maintain inventory, vehicles, and equipment readiness
- Ensure proper demolition and containment procedures are followed when necessary
- Manage scheduling, workflow, and crew productivity
- Responsible for on-call for after-hours emergency services
Qualifications
- Minimum [2–5] years of water mitigation/restoration experience
- Must currently have IICRC certifications CURRENT AND REQUIRED (WRT and ASD)
- Previous supervisory or crew leadership experience preferred
- Strong understanding of drying principles and moisture mapping
- Ability to read and interpret moisture reports and job scopes
- Excellent communication and customer service skills
- Valid driver’s license with clean driving record
- Ability to lift 50 pounds and work in physically demanding environments
- Ability to work flexible hours including evenings and weekends when needed
Preferred Skills
- Experience with Xactimate or restoration software
- Knowledge of mold remediation procedures
- OSHA safety knowledge
- Ability to manage multiple projects simultaneously
- Strong problem-solving and organizational skills
Benefits
- Competitive base salary and commission pay
- Paid time off
- Bonus opportunities
About Flood Pro Inc.
Flood Pro is a trusted restoration company dedicated to helping homeowners and businesses recover from water and storm damage. We pride ourselves on professionalism, rapid response, and high-quality workmanship while maintaining a strong team-oriented culture.
Job Type: Full-time
Pay: $52,000.00 - $90,000.00 per year
Work Location: In person
Salary : $52,000 - $90,000