What are the responsibilities and job description for the Scheduling Coordinator (5 years exp required) position at Carpet Cleaning Company?
Reynolds Restoration Group is a rapidly growing company that has proudly serviced the metro Atlanta area for over 17 years. Our belief has been Reputation over Revenue where providing great customer service is our number one priority. We are looking to hire one part-time Scheduling coordinators that is energetic, detailed-oriented and who are willing to go above and beyond to join our team!
Scheduling coordinator duties include but are not limited to
- Schedule and confirm all incoming orders submitted by phone, text, emails, etc.
- Make outgoing calls to coordinate and schedule jobs.
- Communicating effectively and professionally with operations manager, field technicians and customers.
- Providing updates and follow ups with customers as requested.
- Scheduling coordinators will also have administrative duties such as filing, ordering supplies, greeting visitors, accepting packages, etc.
- Establish and maintain a trusting relationship with customers.
- Assist field technician with any issues that may arise while they are in the field.
- Any other duties that may be assigned
Required skills and knowledge
- Verbal and written communication skills
- Excellent customer service skills
- Time management skills
- Ability to multitask
- Self motivation
- Good organizational skills and attention to detail
- Proficient in basic computer applications. ( word, excel, google, etc.)
- Professionalism
- Team-oriented
Experience
- Customer service experience (1 years)
- Scheduling experience (1 years)
- Experience with apartments/property management.
- Available to work on a Saturday with 1 day off during the week.
Job Type: Part-time
Pay: $18.00 - $25.00 per hour
Experience:
- Administrative: 5 years (Required)
- Customer Service: 5 years (Required)
- Scheduling: 5 years (Preferred)
- Property management: 2 years (Preferred)
Work Location: In person
Salary : $18 - $25