Pension Associate

Overview:

Under the direction of the Pension Department Manager, the Pension Associate will perform specialized duties which require attention to detail and a thorough understanding of applicable rules and procedures. The job duties will include but are not limited to: customer service, data reconciliation, generating and interpreting reports, processing applications for benefits, ensuring quality service delivery to plan participants and beneficiaries. The Pension Associate is a full-time position, with a core work schedule of Monday through Friday, 8:00 AM – 5:00 PM. Schedule may change depending on departmental needs.

Position Functions and Responsibilities:

• Determine initial benefit eligibility and process retirement and death benefit applications.
• Respond to inquiries from participants, beneficiaries, and union representatives relating to eligibility and Plan benefits.
• Determine benefit suspensions are in accordance with applicable Plan provisions and initiate correspondence with retirees.
• Respond to participant communication and correspondence.
• Ensure participant and retiree records in database are accurate and reflect correct information relating to participant basic data.
• Research and resolve various reporting and mailing requirements in accordance with established procedures.
• Assist with other duties or special projects as assigned by the Pension Manager and Supervisor.

Required Qualifications and Skills:

• Associates Bachelor’s degree preferred, or equivalent combination of education and experience.
• Minimum of five (5) years increasingly responsible experience in pension plan administration.
• Experience in benefits administration systems.
• Proficient with all MS Office Suite products and ability to understand relational databases.
• Proficiency in Spanish a plus (read, write, speak, translate).
• Detailed research, documentation, analytical and reporting skills.
• Ability to complete assigned projects with a high degree of independence, initiative, and judgement.
• Dedicated team player with an interest in processing efficiency and effectiveness.
• Self-motivated and driven with ability to work independently within a collaborative work environment.
• Strong interpersonal skills to interact effectively with all levels of Management, visitors, Trustees, consultants, CSAC professionals and vendors.

Supervisory Responsibility:

• This position does not include supervisory responsibilities, but does include coaching and mentoring junior staff.

Work Environment/ Physical Demands

• While performing the duties of the job, the employee regularly works in an office setting.
• While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel or operate objects, tools or controls, and to reach with hands and arms. The employee is frequently required to stand, talk and hear. Ability to lift 10-30 pounds when necessary.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Travel

• Minimal to no travel. Occasional travel to business related events, offices and/or seminars may be required.

NOTE:

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change. CSAC is an equal opportunity employer and encourage applications from all qualified candidates regardless of gender, race, ethnicity, national origin, age, sexual orientation, marital status, religion, disability or any other classification protected by law.

Job Type: Full-time

Pay: $26.37 - $28.40 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Retirement plan
• Vision insurance

Application Question(s):

• Can you describe your experience working in pension plan administration?
• What types of benefit applications have you processed (e.g., retirement, death benefits)?
• How proficient are you with Microsoft Office tools, especially Excel and Word?
• How did you learn about this position? If someone referred you or you know someone here, please share their name.

Experience:

• Pension Plan Administration: 2 years (Required)

Ability to Commute:

• Los Angeles, CA 90071 (Required)

Work Location: In person

Salary : $26 - $28