Contract Management Associate

Under minimum supervision, the Contract Management Associate performs specialized clerical duties which require frequent exercise of independent judgment and a thorough understanding of applicable procedures in the department.

The Contract Management Associate is a full-time position, with a core work schedule of Monday through Friday, 8:00 AM – 5:00 PM. This position reports directly to the Employer Services Manager.

Position Functions and Responsibilities:

• Provide direct department support and guidance to CSAC, Regional Council’s, Trustees, Employers, Public Agencies, Business Agents, to complete tasks. Escalate urgent matters to Department Manager as necessary.
• Initiate eFlows processing upon receipt of new agreements from each respective Regional Council.
• Set up new Employers and add new agreement links to current Employers
• Prepare and distribute New Employer Packages.
• Prepare and distribute Delinquency List and Monthly Status book as scheduled.
• Prepare other ad hoc reporting tasks as needed.
• Perform and assist with other duties as requested or assigned by department Director, Manager, and/or Supervisor.
• Provide excellent customer service to all CSAC stakeholders.
• Complete administrative tasks needed to maintain all Department projects on track.
• Help with projects assigned by and to the Department.
• Ensure that fund rates, APPs, and contract links in ServiceXG (gobasys) are updated to match each employer's specific MLA area.
• Ensure that all agreement links, contract codes, and fund rates are accurately updated and maintained in Smartsheet.
• Ensure that employer status dates are kept up to date according to the relevant agreements and reporting status (Active, Inactive,etc).
• Ensure that employer records are maintained in compliance with bond requirements.
• Provide information, support employers, and coordinate the onboarding process for both employers and employees participating in C4A and Non-Bargaining programs.

Required Qualifications and Skills:

• 3-4 years related experience is highly preferred.
• Strong working knowledge with Microsoft Office applications.
• Professional phone etiquette, appearance, demeanor and customer service skills.
• Excellent written and verbal communication skills.
• Strong interpersonal skills to interact effectively with all levels of staff, management, employers, visitors, and other CSAC professionals and vendors.
• High School Diploma. (College Degree is a plus)

Pay: $27.63 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid jury duty
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Experience:

• Smartsheet: 2 years (Preferred)
• Microsoft Excel: 2 years (Preferred)
• Customer service: 2 years (Preferred)

Ability to Commute:

• Los Angeles, CA 90071 (Required)

Work Location: In person

Salary : $28