General Case Manager

Carpenter's Place (CP), a not-for-profit faith-based agency, has an opening for a full-time general case manager. This candidate must be comfortable working in a setting with individuals experiencing homelessness, addiction and/or mental health issues. Must possess good verbal and written communication skills, be detail oriented, be a team player with high energy, and have the ability to be flexible while maintaining professionalism in an ever-changing environment.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Work with CP guests in developing and executing an action plan/Life Recovery Plan.
• Assist and identify any potential participants to that could benefit from CP internal services and transitional housing opportunities.
• Assist guests in transitioning from homelessness or transitional housing to their own housing
• Coordinate and maintain positive working relationships with landlords and potential landlords
• Perform Case Work with Guests in the following areas:
  • Intakes - Perform a comprehensive psychosocial assessment that addresses the patient's physical and psychosocial health, environment, support systems, educational needs, and financial resources.
  • Assessments - determine areas of highest need.
  • Action Plans - determine goals with each resident that are tailored to his/her identified needs and help them to implement an Action Plan.
  • Referrals & linkage - refer to outside agencies as appropriate and provide advocacy as needed to ensure interagency collaboration.
  • Follow-up - confirm implementation of Action Plan steps by the resident and referral agencies.
• Review Life Recovery plan with Guests periodically to determine progress and/or need for modifications in the Plan.
• Assist guests with communicating with outside service agencies to insure proper implementation of services.
• Follow-up with Guest and agency as required to confirm proper implementation of services.
• Resource investigation and crisis intervention as required.
• Maintain documentation of interactions, advocacy, referrals, goals and outcomes and maintain accurate statistical and client records.
• Act as liaison between court services and clients when appropriate.
• Maintain files and all required data as determined by HUD and Carpenter's Place.
• Provide community education where appropriate.
• Develop and maintain current information on availability of referral sources and linkages.
• Develop a supportive, professional relationship with guests.
• Provide transportation to guests to community services as needed.
• Be a team player, working with the Director of Guest Services and Case Management Team
• Other duties as requested by Director of Program Services

Benefits include medical/dental insurance, holidays/vacation/sick/personal days, and 401K plan. Applicants should provide a resume, cover letter, and three professional references.

Education/Experience: We will consider candidates with a Bachelor's degree in Human Services, Social Work, or related field is required. Mental health and addiction services experience preferred. A valid driver's license with reliable transportation is required.

This job description describes duties and responsibilities which are representative of the nature and level of work assigned to the position. The identified duties and responsibilities are intended only as an example of the various types of work that will be performed. The omission of specific duties does not exclude them from the responsibilities of the position.

Applicants should provide a resume, cover letter, and three professional references.

Salary : $20 - $23