What are the responsibilities and job description for the Dental Front Desk Coordinator / Receptionist position at Carpe Diem Dental Spa?
Dental Spa Front Desk Coordinator
Carpe Diem Dental Spa – Solon, Ohio
Carpe Diem Dental Spa is a state-of-the-art dental practice in Solon, Ohio, where cutting-edge technology meets a spa-inspired atmosphere. We are redefining dentistry into an experience that is relaxing, modern, and patient-centered.
We are seeking an experienced, full-time Dental Spa Front Desk Coordinator / Receptionist to join our growing team. This position is perfect for someone who is professional, detail-oriented, and passionate about creating VIP-level experiences while excelling in the technical and financial aspects of dental administration.
Responsibilities
- Be the first impression of our practice, greeting patients with warmth and professionalism.
- Manage phones, emails, scheduling, confirmations, and follow-ups.
- Verify insurance benefits, prepare treatment plans, and discuss financial responsibility with patients.
- Handle billing, account receivables, and accurate payment collection.
- Maintain patient records and support treatment scheduling.
- Post and manage social media content and assist with light marketing projects.
- Ensure the reception area reflects our calm, spa-like environment at all times.
- Support the clinical team and implement new systems to improve efficiency.
Requirements
- 2 years of dental front desk experience (required).
- Strong knowledge of dental insurance, billing, and treatment planning.
- Proficiency in Dentrix, Dexis, and Microsoft Office Suite.
- Ability to multitask and prioritize in a fast-paced environment.
- Excellent communication, interpersonal, and problem-solving skills.
- Confidence discussing treatment and financial arrangements with patients.
- Professional appearance, positive attitude, and a team-first mindset.
- Willingness to learn continuously and contribute new ideas.
Benefits & Compensation
- Competitive pay based on experience
- Bonus opportunities based on performance.
- Free annual employee dental services allowance.
- Paid holidays
- Uniforms provided
- Team celebrations and continuous growth opportunities.
About Carpe Diem Dental Spa
Carpe Diem Dental Spa is not just a dental office — it’s a modern, spa-inspired destination where dentistry feels relaxing, elevated, and luxurious. Our team culture is people-first, built on professionalism, support, and continuous growth.
Patients leave smiling, and team members thrive in an environment that values innovation, celebrates milestones, and provides ongoing opportunities for development.
If you’re ready to bring your expertise to a luxury practice that values both skill and service, we invite you to apply today.
Job Type: Full-time
Schedule: Monday–Friday 9 am-5 pm, 8-hour shifts
Location: Solon, OH (In-person)
Apply today and take your dental front desk career to the next level at Carpe Diem Dental Spa.
Job Type: Full-time
Expected hours: 40 per week
Benefits:
- Employee discount
- On-the-job training
- Uniform allowance
Work Location: In person
