What are the responsibilities and job description for the Campground Front Desk Supervisor position at Carowinds?
Job Description
The Campground Front Desk Supervisor is responsible for training, motivating, and leading Front Office associates in all responsibilities of the Front Office division.
- Oversight of the Front Desk, Concierge, and Reservations teams
- Coordination and placement of front-line staff
- Operation of front-line front office staff
- Maintaining productivity and excellent guest service
The supervisor monitors guest service through routine audits and takes appropriate action when necessary. They ensure guest check-in is maintained in a friendly and timely manner and assist with coordination and execution of cottage and RV space availability.
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