What are the responsibilities and job description for the Campground Front Desk Attendant position at Carowinds?
Job Overview
We are seeking a highly motivated and detail-oriented individual to maintain our campground location according to Park standards. This role requires excellent customer service skills, as you will be interacting with guests on a daily basis.
Key Responsibilities:
- Reservations: Handle phone, internet, and mail reservations for campers, ensuring accurate and timely processing.
- Camper Registration: Register campers in a professional and efficient manner, maintaining accurate records.
- Store Operations: Stock store shelves and sell merchandise to guests, providing excellent customer service at all times.
- Guest Services: Provide information and assistance to campers as requested, greeting guests at the campground and determining their reservation needs.
- Tram Operation: Drive the campground tram, ensuring safe and efficient transportation of guests.
- Safety and Cleanliness: Maintain cleanliness and safety in assigned work areas, reporting any unsafe or unusual conditions to supervision.
- Scheduling: Meet scheduling availability requirements, including nights, weekends, and holiday periods to meet business needs.
Benefits:
- Casual Work Attire: Enjoy casual work attire, with uniforms provided.
- Free Admission: Receive free admission to Carowinds and other Six Flags parks.
- Discounts: Take advantage of discounts on food and retail items.
- Friendly Work Environment: Work in a fun and engaging environment, perfect for making friends.
- Flexible Schedule: Enjoy a flexible work schedule that suits your needs.
Requirements:
- Age: Be at least 18 years of age.
- Background Check: Pass a background check, which may include credit, criminal, DMV, previous employment, education, and personal references checks.
- Drug Test: Pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law.
What We Offer:
We provide opportunities for growth and development, training, and work experience that can lead to a successful future. Our associates create fun and memories that last a lifetime, working in a dynamic and engaging environment.