Senior Technical Writer

Overview

Carollo Engineers, North America's premier water consulting firm, is seeking a Senior Technical Writer who can take complex engineering documents and transform them into clear, well-organized communications that work for diverse audiences—from technical experts to community stakeholders.

In this role, you'll write and edit technical documents, including master plans, technical memoranda, proposals, award submittals, and other materials. Working across our organization, you'll partner with project managers, engineers, and marketing colleagues to ensure our documents are understandable, consistent, and meet our quality standards. You'll also help shape our writing standards and best practices, coach colleagues on effective communication, and ensure deadlines are met. We are seeking someone who can confidently take dense technical material and create polished communications—and articulate the rationale behind their editorial decisions.

If you're passionate about technical writing and want to apply your expertise to meaningful work in the water industry, we'd love to hear from you. Applicants with a background in engineering, scientific publication, technical writing, curriculum development, or teaching are invited to apply. Please include a cover letter with your application outlining your relevant experience and what excites you about this opportunity.

Responsibilities

• Meets with engineers and project managers to establish goals and expectations for technical documents.
• Takes the initiative to conduct interviews with technical individuals to obtain information and relevant details for writing assignments.
• Makes recommendations for content organization, story flow, tone, and voice.
• Translates complex technical topics into written communications that are clear, concise, accessible and understandable by technical and non-technical individuals.
• Analyzes the target audience and adapts written information to their needs, priorities, and limitations.
• Assists with development of client deliverables, including client master plans and technical memoranda.
• Partners with technical colleagues and subject matter experts to assist with development of academic and journal articles.
• Collaborates with marketing colleagues and technical teams to write, review, and edit marketing materials including project descriptions, brochures, fact sheets, and more.
• Reviews and edits the work of others to meet Carollo’s quality standards.
• Complies with and executes the Carollo Technical Writing Standards and the Chicago Manual of Style.
• Works as an editor and provides constructive criticism.
• Ensures publication deadlines are met for all communication materials.
• Helps build technical writing team’s standards, procedures, and best practices.

Qualifications

• Bachelor's degree in Journalism, Communications
• Minimum 8 years of technical writing experience

Organizational Skills

• Takes initiative in defining and implementing tasks and assignments.
• Superior time management skills with the ability to manage and prioritize multiple projects simultaneously.
• Demonstrated experience managing and meeting multiple deadlines.
• Ability to actively monitor project progress and take action to mitigate risks to project schedule, including assigning tasks and completing tasks.
• Ability and desire to develop an advanced understanding of the water sector, client types, competition, industry drivers, and client needs and values.
• Ability to learn and develop significant knowledge of Carollo’s technical practice areas, service offerings, and strategic initiatives.

Writing and Editing

• Expert writing skills with the ability to create organized, clear, and concise writing that tells an engaging story by prioritizing flow and rhythm.
• Expertise to rewrite text for improved flow, clarity, accuracy, and accessibility.
• Experience conducting interviews and editing interview material into compelling and engaging written content.
• Demonstrates expert active listening skills and exhibits superior attention to detail and accuracy.
• Demonstrated ability to eloquently translate highly technical content into simple yet inviting writing that engages audiences of all levels.
• Demonstrates ability and initiative in identifying and contacting/interviewing Subject Matter Experts (SMEs), technical experts, and other resources who possess technical knowledge relevant to the subject matter.
• Ability to improve the communication acumen of personnel via constructive feedback, coaching, and training
• Confidence to significantly edit, cut, and reconfigure other colleagues’ work with the ability to articulate rationale for proposed modifications.

Preferred Qualifications

• Master’s degree is a plus

Pay Range

An employee’s pay within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs.

Other Compensation and Benefits

Carollo is committed to providing employees with a competitive, comprehensive benefits program that provides the care employees and their families need to lead healthy, productive lives. Carollo’s benefits package includes paid time off and holidays, comprehensive health insurance coverage, pre-tax savings account options for healthcare, dependent care and commuter expenses, disability insurance and life insurance options for you and your dependents. We also offer free Caregiver Support, Travel Assistance, counseling services and discount programs. Other compensation that may be available includes: 401(k) company contribution matching, tuition reimbursement, discretionary bonuses, career advancement bonuses, professional registration bonuses, employee referral bonuses, and compensatory time for exempt employees. Flexible work arrangements may also be available.