What are the responsibilities and job description for the Patient Services Representative position at Carolinas Centers for Sight?
Description: Carolinas Centers for Sight, an affiliate of Eye Health America, is a growing, multi-specialty ophthalmology practice. Our focus is on excellence in patient care and creating an exceptional customer/patient experience. We are always seeking great people who aren't just searching for a job but looking to make a difference.
Hours vary depending on the doctor’s schedules. *Overtime may be required.
Responsibilities:
- Greet and check-in patients in an orderly and professional manner.
- Scan patients’ insurance cards and driver’s licenses.
- Document all patient demographic information.
- Collect proper authorizations and/or referrals from patients.
- Handle patient check-out processes, including processing charges, collecting fees, and scheduling next appointments.
- Monitor past-due accounts and collect payments.
- Maintain and balance a personal cash drawer daily.
- Evaluate chart data for completeness and accuracy.
Benefits:
As a team member at Carolinas Centers for Sight, you'll enjoy:
- Medical, Dental, Vision, Short-term Disability, Long-term Disability, Life Insurance, etc.
- Matching 401(k)
- Employee Discount
- Wellness Program
- Paid Vacation & Holidays
- Uniform Allowance
- Training/Advancement opportunities
- High school diploma or equivalent.
- Valid and active Driver’s License.
- Reliable transportation.
- Previous experience in eye care, or the medical environment is a plus.
