What are the responsibilities and job description for the Practice Liaison / Healthcare Marketing Representative position at Carolinas Center for Oral & Facial Surgery?
What You'll Do
Build Meaningful Relationships That Matter
Become a trusted resource for referring dental offices by developing authentic relationships with doctors, office managers, and clinical teams. Every interaction helps improve access to specialty care for patients and strengthens long-term partnerships.
Represent Flagship in the Community
Plan and execute daily outreach by visiting approximately 8-10 referring dental offices each day. Coordinate lunches and appreciation events, introduce providers, and share updates on services and educational opportunities. You'll be the face of Flagship Specialty Partners throughout your territory.
Build and Execute Marketing Initiatives
Support marketing strategies aligned with Flagship Specialty Partners standards through consistent outreach, clear communication, and referral tracking to measure impact.
Develop and Grow Referral Relationships
Identify new and existing referral opportunities using reports, geographic insights, and practice partners. Plan efficient daily routes while collaborating with surgeons, office teams, practice managers, and leadership.
Track Success & Collaborate
Document outreach efforts within our CRM, monitor referral trends, participate in marketing strategy discussions, and help identify new opportunities for growth across your territory.
Support Daily Operations
Maintain accurate records, enter data into internal systems, and coordinate visit plans with doctors and practice managers to ensure productive outreach.
Who You Are
You genuinely enjoy meeting people and building long-term professional relationships. You're organized, self-motivated, adaptable, and comfortable working independently while managing your own territory.
Experience in healthcare, dental, medical marketing, physician relations, outside sales, business development, customer success, hospitality leadership, recruiting, event planning, or practice management is highly valued.
You're a strong communicator who enjoys networking, using data to guide decisions, and representing an organization with professionalism and enthusiasm.
Why Join Flagship Specialty Partners
At Flagship Specialty Partners, relationships are at the heart of everything we do. You'll work alongside nationally recognized surgeons and exceptional teams while helping patients gain access to life-changing specialty care.
This isn't a desk job. You'll spend your days meeting people, growing professional relationships, attending community events, partnering with doctors, and making a visible impact on the success of your territory. Every relationship you build contributes directly to patient care and practice growth.
If you're looking for a career where your work matters, your relationships make a difference, and no two days look the same, we'd love to hear from you.
What We Offer
- Comprehensive benefits package, including medical, dental, and vision
- Paid time off and company holidays
- Mileage reimbursement for business travel
- A collaborative, supportive team culture
- The opportunity to work alongside nationally recognized surgeons and a growing organization
- Independence to manage your territory while making a meaningful impact in the communities you serve