Patient Counselor- Accounts Receivable

Patient Counselor

Job Summary: Help patients as their personal banker prior to, during, and after the patients' CarolinaEast Health System visits.

About CarolinaEast Health System

CarolinaEast Health System is committed to providing high quality, compassionate care across the Coastal Carolina region. At the heart of our system is a 350-bed, full-service medical center equipped with a comprehensive range of inpatient and outpatient services, utilizing the latest medical technologies. We employ over 3,200 dedicated team members and operate physician practices across various specialties in four counties. Our employees foster a culture of excellence that ensures our patients receive the same high level of care found at larger medical centers, all while maintaining a friendly, community-centered atmosphere throughout our facilities. CarolinaEast offers a robust benefits package to all full-time employees, as well as benefits for part-time plus and part-time staff. We are proud to be the first medical center in North Carolina recognized as a Cardiovascular Center of Excellence by the American College of Cardiology and the American Heart Association. Additionally, we are honored to be named one of America’s Best-In-State Hospitals by Newsweek, among numerous other prestigious accolades.

Minimum Requirements:

• High school graduate or equivalent (GED).
• Must be able to type 40 words per minute.
• Must be able to understand and use a computer and be able to handle various tasks at the same time, including the telephone ringing while you are with a patient in person.
• Familiar with all office machines.
• Deliver outstanding customer service that upholds CarolinaEast's Standards of Excellence.