What are the responsibilities and job description for the Assistant Property Manager position at Carolina Storage Centers?
Assistant Property Manager – Self Storage
Company: Carolina Storage
Job Type: Full-Time
Starting Pay: $16.00 per hour
Work Schedule:
- Monday–Friday: 9:00 AM – 5:00 PM
- Rotating Saturdays: 8:00 AM – 4:00 PM
Job Description
Join the Carolina Storage Team!
Carolina Storage is a family-owned and operated self-storage company committed to exceptional customer service and maintaining clean, safe, and welcoming facilities.
We are seeking a dependable, motivated, and customer-focused Assistant Property Manager to join our team.
The ideal candidate is organized, professional, takes initiative, and enjoys working with people. This is a hands-on position that combines customer service, sales, administrative duties, and daily property operations.
We are looking for someone who takes pride in their work, can work independently, and is willing to go above and beyond to provide an outstanding customer experience.
Key Responsibilities
Customer Service & Sales
- Greet customers and provide friendly, professional service.
- Answer incoming calls and follow up with prospective renters.
- Conduct property tours and explain storage options, pricing, promotions, and amenities.
- Convert inquiries into rentals and help achieve occupancy goals.
- Build customer relationships and encourage positive online reviews.
- Address customer questions and concerns professionally.
Property Operations
- Assist with daily facility operations.
- Conduct property walks, security checks, and lock inspections.
- Maintain cleanliness of the office, storage units, buildings, and grounds.
- Ensure vacant units are clean and ready for rental.
- Identify and report maintenance and security concerns.
- Assist with delinquent accounts and collection procedures.
- Follow company policies and operational procedures.
Administrative Responsibilities
- Process rentals, move-outs, payments, and customer account updates.
- Maintain accurate customer records and rental agreements.
- Complete daily reports, deposits, and administrative tasks.
- Assist with marketing and community outreach.
- Support the Property Manager and independently manage daily operations when needed.
Qualifications
- Previous customer service, sales, retail, or property management experience preferred.
- Excellent communication and organizational skills.
- Strong computer skills and willingness to learn new software.
- SiteLink experience is a plus but not required.
- Dependable, punctual, and self-motivated.
- Ability to multitask and work independently.
- Reliable transportation for bank deposits, marketing, and occasional travel between locations.
- Ability to perform routine physical tasks, including property walks and light cleaning.
- Must be available to work rotating Saturdays.
Compensation & Benefits
- Starting pay of $16.00 per hour
- Paid holidays after 6 months of employment
- Paid time off after meeting eligibility requirements
- Quarterly bonus opportunities
- Employee storage discounts
- Training and professional development
- Opportunities for career advancement
Why Work for Carolina Storage?
At Carolina Storage, we believe great customer service starts with great employees. As a family-owned company, we value teamwork, accountability, professionalism, and a positive attitude.
We pride ourselves on providing personalized service, maintaining beautiful properties, and creating a welcoming environment for our customers.
If you are hardworking, dependable, and ready to grow with a company that values its employees, we encourage you to apply!
Carolina Storage is an Equal Opportunity Employer.
Pay: From $16.00 per hour
Expected hours: 40.0 per week
Benefits:
- Employee discount
- Paid time off
Work Location: In person
Salary : $16