What are the responsibilities and job description for the Front Desk Assistant position at Carolina Smiles?
Summary
Our established and thriving private dental practice on the Eastside of Spartanburg is looking for an experienced dental front office assistant with a commitment to providing exceptional patient care. If you are a team player, excellent communicator, and dedicated to patients’ needs, you would be a perfect fit for this administrative and patient-focused role at our practice. Our ideal candidate has outstanding customer service skills, experience in medical or dental office administration, treatment coordination, scheduling, and dental insurance verification. We’re a close-knit office team that likes to have fun and emphasizes teamwork. The position offers competitive pay, full benefits and more! If this sounds like you, we’d love for you to apply!
Essential Duties and Responsibilities
Handle and respond promptly to all calls, texts, e-mails, voicemails- Assist with patient check out and scheduling appointments
- Complete insurance verification for all patients prior to their appointments
- Greeting patients and assisting with their scheduling and financial needs
- Assist with treatment cost estimates for services (i.e. :filings, crowns, etc.)
Coordinate with other dental offices regarding patient x-rays and records
Administrative duties to support patients and practice management
Must be available to work:
Monday-Thursday – 7:30-5:30pm
Every Friday – 7:30-12:30pm
Preferred Experience, Skills, and Qualifications
- Experience in a dental or medical office setting
High School Diploma
Highly organized with strong attention to detail
Prioritize patient rapport and excellent customer service
Benefits
Paid Time Off Holidays
Medical Insurance
401K with Profit Sharing
Life Insurance
Dental Discounts for Immediate Family
