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Substance Use Disorder (SUD) Team Lead

Carolina Outreach
Fayetteville, NC Full Time
POSTED ON 10/31/2025 CLOSED ON 12/23/2025

What are the responsibilities and job description for the Substance Use Disorder (SUD) Team Lead position at Carolina Outreach?

Bring Your Passion.

We are actively seeking a compassionate and skilled Substance Use Disorder (SUD) Team Lead to join our team full-time. This role is essential to our mission, providing therapy, crisis support, and service coordination for mental health clients in a variety of settings. As a Substance Use Disorder (SUD) Team Lead with Carolina Outreach, you will provide group and individual substance abuse counseling to substance abuse clients..

Build Your Purpose.

Carolina Outreach, an ncgCARE partner, is a leading provider of community-based behavioral health services in North Carolina. As part of the ncgCARE network, we are dedicated to improving lives by delivering evidence-based mental health care for children, adolescents, and adults. Our comprehensive range of services include school-based therapy, outpatient treatment, psychiatric evaluations, community support, and substance use services.

List of Responsibilities, Requirements, and Duties

Direct Services

  • In coordination with the Site Manager, ensure adequate staff coverage for all aspects of the SUD program including new client intakes, group facilitation, participation in community meetings/courts.
  • In coordination with the Site Manager, monitor client participation in services and add or eliminate groups or services offered by the SUD program as needed.
  • In coordination with the Site Manager, develop new services within the SUD program as appropriate and based on community need.
  • Provide primary or secondary clinical and/or administrative supervision of the team and serve as a practicing clinician on the team.
  • Meet individually as needed with SUD program staff for supervision and with the SUD team weekly and facilitate team meetings.
  • Ensure appropriate authorization is requested in a timely manner after initial assessment (within 3-5 days) and that auth remains in place for each client for duration of treatment.
  • Ensure all documentation is in order.
  • Provide clinical expertise, guidance, and/or oversight to the team in the provision of services.
  • Ensure that referrals to program are followed up on within agency expected guidelines and initial assessments completed within 7 days of referrals.
  • Work with clients/families/natural supports to assess strengths/needs, assist with planning, developing, implementing, and assessing treatment and ancillary services.
  • Recommend the types of treatment modalities needed and provide these services directly or by referral.
  • Develop/evaluate the service plan to ensure that services are being delivered and are appropriate to the needs of the client.
  • Act as an advocate in the community.
  • Be available to respond as needed to clients, co-workers, and supervisees 24/7/365.
  • Respond to client and/or stakeholder concerns or complaints as needed.
  • Facilitate group treatment.
  • Counsel individually as appropriate as defined by the service definition for service provided.
  • Ensure that documentation is completed and submitted for client’s to be authorized for payment.
  • Intake Coordination - Ensure that all referred clients are screened and assessed for appropriate services.

Minimum Education, Training, and Experience

  • At a minimum, a Master’s Degree in the Human Services field, completion of 300 supervised hours of practicum, and under current supervision by a Certified Clinical Supervisor (CSS) or Clinical Supervisor Intern (CSI). Must hold a registration issued by the governing board regulating a human service profession, specifically a LCAS-A designation for this position.

Grow with Us.

Come be part of an inclusive culture that values excellence, innovation, and discovery. As an organization, we have exciting opportunities to be forward-thinking leaders in our field. We want talented individuals to join us, examine our current operations, and create innovative solutions that will revolutionize and enhance the way we approach our work.

Beyond the engaging work, you'll also benefit from ncgCARE's competitive benefits package to support you and your loved ones, provide work/life balance, and invest in your future. The list below is for informational purposes only.

  • Consumer-driven health plan coverage provided by Anthem
  • Wellness: When you enroll in a medical plan, you get complete care support on your time through Sydney app (Anthem), with exclusive access to 24/7 access to licensed doctors, therapists, and psychiatrists.
  • Health Savings Account (HSA) or Flex Spending Account (FSA)
  • Two dental plan options available through Delta Dental, so you can choose the level of coverage that fits your needs and budget.
  • Affordable vision plan available through EyeMed to keep your eyes healthy and your vision sharp.
  • An optional Dependent Care Flexible Spending Account to reimburse yourself on a pre-tax basis for child care.
  • Generous paid time off
  • 401k or Roth IRA Retirement Programs administered by Empower
  • Financial planning and education services at no cost to you
  • Educational Assistance (your position, date of hire and years of service determine your eligibility)

ncgCARE offers excellent compensation packages including a salary commensurate with experience and benefits to meet your needs for today and the future.

Equal opportunity employer: ncgCARE and each of its affiliated partners are equal opportunity employers. We consider all qualified candidates without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or other protected characteristic.

We believe it’s important to create an inclusive workplace for everyone, so please reach out if you need an accommodation in the application or interview process as our goal is to create an environment where you are able to fully participate. You can contact us at hrteam@ncgcare.com.

ncgCARE participates in the E-Verify program. Therefore, any employment with ncgCARE will also be contingent upon confirmation from the Social Security Administration (“SSA”) and/or the Department of Homeland Security (“DHS”) of your authorization to work in the United States.

EEO is the Law


EEO Supplement


E-Verify


Family Medical Leave


Pay Transparency


ncgCARE and all partner affiliates maintain a drug-free workplace.

Salary.com Estimation for Substance Use Disorder (SUD) Team Lead in Fayetteville, NC
$68,698 to $93,907
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