What are the responsibilities and job description for the Legal Intake Specialist (Rapid Pay Increase) position at CAROLINA LEGAL ASSOCIATES?
Be the Heart of Our Legal Team!
We are seeking a professional and organized Intake Specialist to join the law firm. This role serves as the first point of contact for potential clients, ensuring that every inquiry is handled with professionalism and care. The ideal candidate will be responsible for gathering essential information, screening leads, and providing administrative support to the legal team.
Key Responsibilities:
- Respond to incoming inquiries via phone, email, and web forms.
- Conduct initial screenings to determine if potential cases meet the firm’s criteria.
- Gather and document detailed information from prospective clients.
- Schedule consultations and manage intake calendars.
- Maintain accurate records in the firm’s case management system.
- Provide a high level of customer service and empathy to individuals in stressful situations.
Rapid Pay Increase: Starting at $17/hour, with potential to reach $22/hour within a year based on performance.
Qualifications:
- Excellent verbal and written communication skills.
- Strong interpersonal skills and a professional demeanor.
- Ability to handle sensitive information with strict confidentiality.
- Detail-oriented with strong organizational and multitasking abilities.
- Previous experience in a legal environment, customer service, or administrative role is preferred.
- Proficiency in basic office software and data entry.
Ready to join a top-notch law firm and make a difference as a Intake Specialist? Apply today to advance your career into the legal realm!
Salary : $17 - $22