Human Resources Manager

Human Resource Manager

Carolina Health and Hearing

Position Summary

The Human Resource Manager is responsible for researching, developing, and implementing HR policies and procedures that support employee relations, workplace conduct, and organizational operations. This role requires strong knowledge of federal and multi-state labor law compliance, along with proficiency in managing onboarding and offboarding processes, maintaining accurate employee records, administering benefits, and handling personnel documentation. The ideal candidate will have extensive HR experience, the ability to prioritize tasks, and a strong commitment to confidentiality and data integrity. They must be proactive, capable of conducting independent research, and skilled in problem-solving and developing effective HR solutions.

Primary Responsibilities

Recruitment and Hiring:

• Develop recruitment plans to attract and retain top talent

• Update and maintain interview templates.

• Post job openings and manage applicant tracking

• Screen resumes and complete interviews

• Conduct reference checks and background screens

• Assist with offer letters and new hire paperwork

• Research market value for various job roles to support fair and competitive compensation decisions

Onboarding and Offboarding:

• Prepare, update, and maintain new hire documentation and orientation

• Ensure compliance with credentialing and required forms

• Assist Directors with templates to track onboarding training

• Exit interviews and offboarding documentation

Employee Record and HR Systems:

• Maintain accurate and confidential personnel files and databases

• Track licenses, certifications, and renewals

• Ensure retention and destruction policies are followed

• Track pay adjustments, promotions, and bonuses

• Maintain job descriptions and compensation change records

Benefits:

• Assist employees with benefit programs including QSHERA, SIMPLE IRA, and other related benefits

• Support annual open enrollment and benefits changes

• Serve as liaison between employees and benefit vendors

Employee Relations:

• Respond to employee concerns and escalate when needed

• Assist with investigations and documentation

• Promote professional communication and policy adherence

• Guide employees on conflict resolution processes

Compliance and Policy:

• Responsible for HR training for the leadership team

• Update and maintain the comprehensive company handbook

• Ensure compliance with federal and state labor laws (EEOC, FLSA, ADA, HIPAA, Worker’s Comp, etc.)

• Manage unemployment claims, including timely responses and documentation to state agencies

• Initiate, implement, and manage disciplinary actions

• Assist with policy updates, audits, and internal controls

• Track required training and regulatory reporting

• Support safety and workplace standards documentation

• Create performance evaluations and raise matrices for each position

Physical Requirement:

• This position may require the ability to lift and carry up to 20 pounds as part of routine office duties.

Additional Responsibilities

• Support employee engagement initiatives and surveys

• The position may evolve to include payroll responsibilities in the future.

• Please note that responsibilities include, but are not limited to, the tasks outlined above. Additional tasks may be assigned as needed to support the needs of Carolina Health and Hearing.

Qualifications

• A Bachelor’s degree in Human Resources, Business Administration, or a closely related field is required

• SHRM-CP, SHRM-SCP, PHR, SPHR, or GPHR certification required

• Knowledge of federal and multi-state employment law, labor regulations, and compliance requirements

• A minimum of 5 years of HR experience

• Highly organized and detail-oriented

• Knowledge of Google Workspace

• Ability to analyze HR data, generate reports, and track compliance metrics

• Ability to work independently to identify and solve problems

• Excellent verbal and written communication

• Responsible for ensuring the COO receives accurate guidance and takes initiative in HR decisions

• Protects sensitive information and PHI at all times, in accordance with HIPAA and company confidentiality policies

• Ability to resolve conflicts and provide guidance to employees

• Team-oriented mindset, able to collaborate with management and staff across multiple locations

Reports to: Chief Operating Officer (COO)

Location: West Columbia, SC office.

Schedule: Monday-Friday, 8:30-4:30 pm (availability outside of business hours may be required. Hours may fluctuate based on the needs of Carolina Health and Hearing.)

Travel: not required

Salary: $75,000 annually, not eligible for overtime.

Benefits:

• 10 days of PTO

• 8 Paid Holidays

• SIMPLE IRA with 3% employer matching after one year (participation is optional)

• Qualified Small Employer Health Reimbursement Arrangement (QSEHRA) Benefit with Base, Inc. (participation is optional, must qualify to be eligible)

• Colonial Life (Gap Insurance) Benefits (participation is optional)

Job Type: Full-time

Pay: $75,000.00 per year

Benefits:

• Paid time off
• Retirement plan

Ability to Relocate:

• West Columbia, SC 29169: Relocate before starting work (Required)

Work Location: In person

Salary : $75,000